Rockwell Park Rehabilitation and Healthcare Center
Charlotte · 1.4 mi · 120 beds
Citations0Substantiated0
Crown Haven Health and Rehabilitation
620 Tom Hunter Road, Charlotte, NC, 28213
Nursing home120 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 6 deficiencies against Crown Haven Health and Rehabilitation in Charlotte, North Carolina at its most recent standard inspection on 2025-07-03, 1 of them arising from complaints. 4 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 4 times, totalling $71,235. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
120certified beds
6deficiencies at the last inspection
4immediate-jeopardy findings on record
1actual-harm findings on record
4federal fines, $71,235
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.4
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.38
Potential for minimal harmThe least serious band.1
Most recentJDDDDDDDDDDDDDDDDFFE
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · F0627 · 2025-07-03 · standard survey · Immediate jeopardy to resident health or safety
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · F0552 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · F0561 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2025-07-03 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-07-03 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2024-09-23 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-09-23 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-08-09 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2024-08-09 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2024-07-02 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2024-07-02 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-07-02 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · F0693 · 2024-07-02 · from a complaint · No actual harm, potential for more than minimal harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · F0694 · 2024-07-02 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2024-07-02 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2024-07-02 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-02-12 · standard survey · No actual harm, potential for more than minimal harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · F0867 · 2024-02-12 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · F0565 · 2024-02-12 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.08914
Nursing staff turnoverShare of nursing staff who left in a year56.6%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS4
Total fined$71,235
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one5
Ownership
Who owns Crown Haven Health and Rehabilitation
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| LOTTENC PARENTCO LLC | Organization | NOT APPLICABLE | since 06/01/2025 |
| NCOP HOLDCO LLC | Organization | NOT APPLICABLE | since 06/01/2025 |
| NU C II IRREVOCABLE TRUST | Organization | NOT APPLICABLE | since 06/01/2025 |
| NU C IRREVOCABLE TRUST | Organization | NOT APPLICABLE | since 06/01/2025 |
| SNF CARE CENTERS LLC | Organization | NOT APPLICABLE | since 06/01/2025 |
| STH HOLDCO LLC | Organization | NOT APPLICABLE | since 06/01/2025 |
| ZENITH HOLDCO II LLC | Organization | NOT APPLICABLE | since 06/01/2025 |
| ZENITH HOLDCO LLC | Organization | NOT APPLICABLE | since 06/01/2025 |
| HOBACK, TIFFANY | Individual | NOT APPLICABLE | since 05/01/2025 |
| SEMONES, BRANDI | Individual | NOT APPLICABLE | since 05/01/2025 |
| SNF MGR LLC | Organization | NOT APPLICABLE | since 05/01/2025 |
| CHAIK-OUGHLI, MAHER | Individual | NOT APPLICABLE | since 05/01/2025 |
Part of the AVARDIS HEALTH group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Shamrock Nursing Center
Charlotte · 2.8 mi · 100 beds
Citations0Substantiated0
University Place Nursing and Rehabilitation Center
Charlotte · 3.0 mi · 207 beds
Citations0Substantiated0
Asbury Health and Rehabilitation Center
Charlotte · 3.4 mi · 120 beds
Citations0Substantiated0
Peak Resources - Charlotte
Charlotte · 4.4 mi · 142 beds
Citations0Substantiated0
Wilora Lake Healthcare
Charlotte · 5.0 mi · 70 beds
Citations0Substantiated0
Contact
Ask Crown Haven Health and Rehabilitation a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 345388.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction