Crown Haven Health and Rehabilitation
Charlotte · 1.4 mi · 120 beds
Citations0Substantiated0
Rockwell Park Rehabilitation and Healthcare Center
1930 West Sugar Creek Road, Charlotte, NC, 28262
Nursing home120 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 8 deficiencies against Rockwell Park Rehabilitation and Healthcare Center in Charlotte, North Carolina at its most recent standard inspection on 2026-03-27, 5 of them arising from complaints. 7 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 7 times, totalling $338,513.
120certified beds
8deficiencies at the last inspection
7immediate-jeopardy findings on record
1actual-harm findings on record
7federal fines, $338,513
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.7
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.24
Potential for minimal harmThe least serious band.2
Most recentDDDDDGEDDDJJEDDDDCJJ
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · F0627 · 2026-03-27 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2026-03-27 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2026-03-27 · from a complaint · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2026-03-27 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2026-03-27 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2026-01-07 · from a complaint · Actual harm to a resident
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · F0561 · 2025-11-20 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · F0552 · 2025-11-20 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2025-11-20 · standard survey · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2025-11-20 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-09-05 · from a complaint · Immediate jeopardy to resident health or safety
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-07-25 · from a complaint · Immediate jeopardy to resident health or safety
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2025-05-23 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-05-23 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · F0688 · 2025-05-23 · standard survey · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-05-23 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-05-23 · standard survey · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2025-05-23 · standard survey · No actual harm, potential for minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-11-27 · from a complaint · Immediate jeopardy to resident health or safety
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2024-11-27 · from a complaint · Immediate jeopardy to resident health or safety
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below—
Health inspectionBased on the last three inspection cycles—
StaffingNurse hours per resident, adjusted for how sick residents are—
Quality measuresResident outcomes reported by the home—
Nurse hours per resident per dayReported by the home to CMS3.48898
Nursing staff turnoverShare of nursing staff who left in a year60.2%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS7
Total fined$338,513
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one8
Ownership
Who owns Rockwell Park Rehabilitation and Healthcare Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| SATURN HOLDINGS I LLC | Organization | 100% | since 06/01/2024 |
| WEST NC HOLDINGS LLC | Organization | NO PERCENTAGE PROVIDED | since 06/01/2024 |
| ALTER, TZVI | Individual | NO PERCENTAGE PROVIDED | since 06/01/2024 |
| ALTER, TZVI | Individual | NOT APPLICABLE | since 06/01/2024 |
| NELSON, JOHN | Individual | NOT APPLICABLE | since 01/01/2025 |
| TROWELL, KIT | Individual | NOT APPLICABLE | since 01/01/2025 |
| 1930 WEST SUGAR CREEK ROAD LLC | Organization | NOT APPLICABLE | since 06/01/2024 |
| BOOKER, TIMBERLY | Individual | NOT APPLICABLE | since 08/01/2025 |
| CHILDS, MARK | Individual | NOT APPLICABLE | since 08/01/2025 |
| NELSON, JOHN | Individual | NOT APPLICABLE | since 08/05/2025 |
Part of the YAD HEALTHCARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
University Place Nursing and Rehabilitation Center
Charlotte · 3.2 mi · 207 beds
Citations0Substantiated0
Shamrock Nursing Center
Charlotte · 3.6 mi · 100 beds
Citations0Substantiated0
Asbury Health and Rehabilitation Center
Charlotte · 4.4 mi · 120 beds
Citations0Substantiated0
Peak Resources - Charlotte
Charlotte · 5.0 mi · 142 beds
Citations0Substantiated0
Novant Health Presbyterian Medical Center-snu
Charlotte · 5.6 mi · 12 beds
Citations0Substantiated0
Contact
Ask Rockwell Park Rehabilitation and Healthcare Center a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 345489.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction