Marlborough Hills Rehabilitation & Health Care Cen
Marlborough · 2.2 mi · 186 beds
Citations0Substantiated0
Reservoir Center for Health & Rehabilitation, the
400 BOLTON STREET, Marlborough, MA, 01752
Nursing home144 licensed beds0 citations on record
3 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 8 deficiencies against Reservoir Center for Health & Rehabilitation, the in Marlborough, Massachusetts at its most recent standard inspection on 2026-01-13. Medicare has fined it 1 time, totalling $3,145. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
144certified beds
8deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
1federal fines, $3,145
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.26
Potential for minimal harmThe least serious band.2
Most recentEEDDDDDBDDDDEDDDDDDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2026-01-13 · standard survey · No actual harm, potential for more than minimal harm
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · F0865 · 2026-01-13 · standard survey · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2026-01-13 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2026-01-13 · standard survey · No actual harm, potential for more than minimal harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · F0693 · 2026-01-13 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2026-01-13 · standard survey · No actual harm, potential for more than minimal harm
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · F0744 · 2026-01-13 · standard survey · No actual harm, potential for more than minimal harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · F0636 · 2026-01-13 · standard survey · No actual harm, potential for minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2024-10-15 · from a complaint · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2024-10-15 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2024-10-15 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2024-10-15 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies · F0660 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · F0697 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.94778
Nursing staff turnoverShare of nursing staff who left in a year33.6%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$3,145
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Reservoir Center for Health & Rehabilitation, the
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| MARVIN OSTREICHER FAMILY TRUST 2012 | Organization | NOT APPLICABLE | since 01/28/2013 |
| MERIDIAN CAPITAL FOUNDATION | Organization | NOT APPLICABLE | since 01/28/2013 |
| MSO ASSOCIATES LLC | Organization | NOT APPLICABLE | since 01/28/2013 |
| SUSAN OSTREICHER FAMILY TRUST 2012 | Organization | NOT APPLICABLE | since 01/28/2013 |
| VENTAS NHV FUND | Organization | NOT APPLICABLE | since 01/28/2013 |
| BOKOW, BARRY | Individual | NOT APPLICABLE | since 01/28/2013 |
| DAVID, ALBERT | Individual | NOT APPLICABLE | since 01/28/2013 |
| GEFFNER, IRA | Individual | NOT APPLICABLE | since 01/28/2013 |
| GLUCK, ROBERT | Individual | NOT APPLICABLE | since 01/28/2013 |
| LOBELL, JONAH | Individual | NOT APPLICABLE | since 01/28/2013 |
| LOWINGER, BEN | Individual | NOT APPLICABLE | since 01/28/2013 |
| LOWINGER, JOSEPH | Individual | NOT APPLICABLE | since 01/28/2013 |
Part of the NATIONAL HEALTH CARE ASSOCIATES group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Alliance Health at Marie Esther
Marlborough · 3.0 mi · 78 beds
Citations0Substantiated0
Whittier Westborough Transitional Care Unit
Westborough · 5.8 mi · 19 beds
Citations0Substantiated0
Contact
Ask Reservoir Center for Health & Rehabilitation, the a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 225326.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction