Yes. State records show 4 Type B citations against Elwyn California - Novarro in West Covina, California, arising from complaint investigations. Of 10 complaint allegations investigated, 4 were substantiated. State licensing has visited 12 times, most recently on 8/22/2025.
4licensed beds
0Type A citations, from complaints
4Type B citations, from complaints
4 / 10allegations substantiated
12visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 4Age 18 and over
AGE RANGE 18 THROUGH 59.4 NON-AMBULATORY.APPROVED FOR DELAYED EGRESS.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from5 visits · 4 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management2 visits · 3 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true4
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation6
UnfoundedDetermined not to have happened0
On file
Reports held by the state
12 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 198602217. Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction