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Complaint Investigation Report

Elwyn California - Novarro, West Covina12/14/2023Licence 198602217

Census4
Date signed12/14/2023 03:14:33 PM
Name of licensing program analystChristine Wong
Name of licensing program managerDavid Sicairos
The inspector’s account

LPA reviewed six (6) staff files during the investigation and three (3) out of six (6) staff files do not have the required specialized skill training in file since hired. As the facility is a specialized behavioral home, the facility staff required to have the specialized skill to perform their job duties and provide care and supervision to clients.

Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 and Chapter 6 is being cited on the attached LIC 9099D.

Exit interview held with Administrator Martin Sy. A copy of the report and appeal rights were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction