Yes. Federal inspectors cited 9 deficiencies against Bancroft Healthcare Center in San Leandro, California at its most recent standard inspection on 2024-10-10, 1 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
39certified beds
9deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.27
Potential for minimal harmThe least serious band.2
Most recent
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-08-08 · from a complaint · Actual harm to a resident
G
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · F0578 · 2024-10-10 · standard survey · No actual harm, potential for more than minimal harm
E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2024-10-10 · standard survey · No actual harm, potential for more than minimal harm
E
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · F0676 · 2024-10-10 · standard survey · No actual harm, potential for more than minimal harm
E
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2024-10-10 · standard survey · No actual harm, potential for more than minimal harm
D
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2024-10-10 · standard survey · No actual harm, potential for more than minimal harm
D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · F0758 · 2024-10-10 · standard survey · No actual harm, potential for more than minimal harm
D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2024-10-10 · standard survey · No actual harm, potential for more than minimal harm
D
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · F0808 · 2024-10-10 · standard survey · No actual harm, potential for more than minimal harm
D
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · F0912 · 2024-10-10 · standard survey · No actual harm, potential for minimal harm
B
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies · F0572 · 2023-11-16 · standard survey · No actual harm, potential for more than minimal harm
E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2023-11-16 · standard survey · No actual harm, potential for more than minimal harm
E
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · F0644 · 2023-11-16 · standard survey · No actual harm, potential for more than minimal harm
D
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2023-11-16 · standard survey · No actual harm, potential for more than minimal harm
D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · F0756 · 2023-11-16 · standard survey · No actual harm, potential for more than minimal harm
D
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · F0700 · 2022-03-01 · standard survey · No actual harm, potential for more than minimal harm
F
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · F0835 · 2022-03-01 · standard survey · No actual harm, potential for more than minimal harm
F
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2022-03-01 · standard survey · No actual harm, potential for more than minimal harm
E
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · F0583 · 2022-03-01 · standard survey · No actual harm, potential for more than minimal harm
E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2022-03-01 · standard survey · No actual harm, potential for more than minimal harm
E
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.55776
Nursing staff turnoverShare of nursing staff who left in a year34.5%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS0
Total fined$0
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Bancroft Healthcare Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
Owner
Role
Share
Since
LEUNG, BELINDA
Individual
NOT APPLICABLE
since 01/01/2018
LEUNG, BELINDA
Individual
NOT APPLICABLE
since 01/01/2018
LEUNG, KENNETH
Individual
NOT APPLICABLE
since 01/01/2018
LEUNG, BELINDA
Individual
NOT APPLICABLE
since 01/01/2018
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 055107. Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction