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Heritage Haven

389 Juana Avenue, San Leandro, CA, 94577

Residential care home for the elderly27 licensed beds5 citations on record
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 1 Type A and 4 Type B citations against Heritage Haven in San Leandro, California, arising from complaint investigations. Type A is the state's most serious category. Of 6 complaint allegations investigated, 5 were substantiated. State licensing has visited 23 times, most recently on 7/22/2026.

27licensed beds
1Type A citations, from complaints
4Type B citations, from complaints
5 / 6allegations substantiated
23visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Age 60 and over

AGE RANGE 60 AND OVER. ALL MUST BE AMBULATORY.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from3 visits · 1 A · 4 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management15 visits · 2 A · 21 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true5
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation1
UnfoundedDetermined not to have happened0
On file

Reports held by the state

29 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Facility Evaluation Report07/22/2026
Complaint Investigation Report07/16/2026
Facility Evaluation Report07/01/2026
Complaint Investigation Report07/01/2026
Complaint Investigation Report07/01/2026
Facility Evaluation Report05/27/2026
Facility Evaluation Report05/27/2026
Facility Evaluation Report04/28/2026
Complaint Investigation Report04/28/2026
Complaint Investigation Report04/28/2026
Facility Evaluation Report03/27/2026
Facility Evaluation Report02/17/2026
Facility Evaluation Report08/04/2025
Facility Evaluation Report02/12/2025
Facility Evaluation Report01/29/2025
Facility Evaluation Report01/29/2025
Facility Evaluation Report01/14/2025
Facility Evaluation Report10/17/2024
Facility Evaluation Report09/10/2024
Facility Evaluation Report02/14/2024
Facility Evaluation Report08/23/2023
Complaint Investigation Report08/10/2023
Facility Evaluation Report08/10/2023
Facility Evaluation Report01/25/2023
Facility Evaluation Report05/04/2022
Complaint Investigation Report12/30/2021
Complaint Investigation Report12/30/2021
Facility Evaluation Report12/30/2021
Complaint Investigation Report12/10/2021
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Rosegate

San Leandro · 0.4 mi · 40 beds

Citations6Substantiated6
Contact

Ask Heritage Haven a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 019200506.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction