Clement Manor Health Care Center
Greenfield · 1.7 mi · 50 beds
Citations0Substantiated0
Complete Care at Hales Corners
9449 W. Forest Home Ave., Hales Corners, WI, 53130
Nursing home62 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 11 deficiencies against Complete Care at Hales Corners in Hales Corners, Wisconsin at its most recent standard inspection on 2025-06-18, 6 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $17,934. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
62certified beds
11deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $17,934
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.15
Potential for minimal harmThe least serious band.1
Most recentDDDDDDDDDDDGDFFDC
The last 17 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2026-02-19 · from a complaint · No actual harm, potential for more than minimal harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2026-02-19 · from a complaint · No actual harm, potential for more than minimal harm
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies · F0573 · 2025-12-05 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-12-05 · from a complaint · No actual harm, potential for more than minimal harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · F0925 · 2025-12-05 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-06-18 · from a complaint · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2025-06-18 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-06-18 · standard survey · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2025-06-18 · standard survey · No actual harm, potential for more than minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2025-06-18 · standard survey · No actual harm, potential for more than minimal harm
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · F0810 · 2025-06-18 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2024-03-27 · standard survey · Actual harm to a resident
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2024-03-27 · from a complaint · No actual harm, potential for more than minimal harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · F0803 · 2023-01-12 · standard survey · No actual harm, potential for more than minimal harm
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies · F0886 · 2023-01-12 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2023-01-12 · standard survey · No actual harm, potential for more than minimal harm
Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies · F0888 · 2023-01-12 · standard survey · No actual harm, potential for minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS4.64217
Nursing staff turnoverShare of nursing staff who left in a year64.7%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$17,934
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Complete Care at Hales Corners
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| PC HALES CORNERS OPCO HOLDCO LLC | Organization | 100% | since 05/28/2025 |
| PC HALES CORNERS TOPCO OPCO LLC | Organization | NO PERCENTAGE PROVIDED | since 05/28/2025 |
| PEACE CAPITAL HOLDINGS II LLC | Organization | NO PERCENTAGE PROVIDED | since 05/28/2025 |
| SMS 2021 TRUST | Organization | NO PERCENTAGE PROVIDED | since 05/28/2025 |
| DES CAPITAL LLC | Organization | NOT APPLICABLE | since 05/28/2025 |
| JRK INVESTMENTS LLC | Organization | NOT APPLICABLE | since 05/28/2025 |
| KLUGMAN, JACOB | Individual | NOT APPLICABLE | since 05/28/2025 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 05/28/2025 |
| STERNBUCH, DANIEL | Individual | NOT APPLICABLE | since 05/28/2025 |
| HELLMAN, YOSEF | Individual | NOT APPLICABLE | since 05/28/2025 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 05/28/2025 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 05/28/2025 |
Part of the COMPLETE CARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Greendale Park Nursing and Rehab
Greendale · 2.8 mi · 105 beds
Citations0Substantiated0
Maplewood Center
West Allis · 3.0 mi · 150 beds
Citations0Substantiated0
Complete Care at Southpointe
Greenfield · 3.5 mi · 174 beds
Citations0Substantiated0
Lindengrove New Berlin
New Berlin · 4.2 mi · 110 beds
Citations0Substantiated0
Tudor Oaks Health Center
Muskego · 4.2 mi · 50 beds
Citations0Substantiated0
Contact
Ask Complete Care at Hales Corners a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 525596.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction