Greendale Park Nursing and Rehab
Greendale · 0.9 mi · 105 beds
Citations0Substantiated0
Complete Care at Southpointe
4500 W. Loomis Rd., Greenfield, WI, 53220
Nursing home174 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 7 deficiencies against Complete Care at Southpointe in Greenfield, Wisconsin at its most recent standard inspection on 2026-03-12, 1 of them arising from complaints. 2 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 1 time, totalling $89,823. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
174certified beds
7deficiencies at the last inspection
2immediate-jeopardy findings on record
2actual-harm findings on record
1federal fines, $89,823
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.2
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.11
Potential for minimal harmThe least serious band.2
Most recentGFEEDDCDDJJGFEDDC
The last 17 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2026-03-12 · standard survey · Actual harm to a resident
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · F0851 · 2026-03-12 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2026-03-12 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2026-03-12 · standard survey · No actual harm, potential for more than minimal harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0602 · 2026-03-12 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · F0688 · 2026-03-12 · standard survey · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2026-03-12 · standard survey · No actual harm, potential for minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2024-10-17 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-10-17 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2023-08-17 · from a complaint · Immediate jeopardy to resident health or safety
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2023-08-17 · from a complaint · Immediate jeopardy to resident health or safety
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2023-08-17 · from a complaint · Actual harm to a resident
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2023-08-17 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2023-08-17 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2023-08-17 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · F0757 · 2023-08-17 · standard survey · No actual harm, potential for more than minimal harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · F0623 · 2023-08-17 · standard survey · No actual harm, potential for minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.69908
Nursing staff turnoverShare of nursing staff who left in a year47.4%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$89,823
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Complete Care at Southpointe
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| PC SWI HOLDCO LLC | Organization | 100% | since 06/01/2022 |
| PC SWI TOPCO LLC | Organization | NO PERCENTAGE PROVIDED | since 06/01/2022 |
| SMS 2021 TRUST | Organization | NO PERCENTAGE PROVIDED | since 06/01/2022 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 06/01/2022 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 06/01/2022 |
| STEIN, SHALOM | Individual | NOT APPLICABLE | since 06/01/2022 |
| BIELINSKI, RENEE | Individual | NOT APPLICABLE | since 07/11/2025 |
| HELLMAN, YOSEF | Individual | NOT APPLICABLE | since 06/01/2022 |
| KASOMBO, ESTHER | Individual | NOT APPLICABLE | since 07/11/2022 |
| PATEL, SURENDRA | Individual | NOT APPLICABLE | since 08/07/2024 |
| RIEBER, REBECCA | Individual | NOT APPLICABLE | since 07/25/2022 |
| STERNBUCH, DANIEL | Individual | NOT APPLICABLE | since 06/01/2022 |
Part of the COMPLETE CARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Sunrise Health Services
Milwaukee · 1.5 mi · 99 beds
Citations0Substantiated0
Autumn Lake Healthcare at Greenfield
Milwaukee · 1.8 mi · 112 beds
Citations0Substantiated0
Maple Ridge Health Services
Milwaukee · 1.8 mi · 80 beds
Citations0Substantiated0
Wheaton Franciscan HC - Terrace at ST Francis
Milwaukee · 2.7 mi · 81 beds
Citations0Substantiated0
Aria at Mitchell Manor
West Allis · 3.1 mi · 50 beds
Citations0Substantiated0
Contact
Ask Complete Care at Southpointe a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 525604.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction