South Roanoke Nursing and Rehabilitation
Roanoke · 0.8 mi · 98 beds
Citations0Substantiated0
Pheasant Ridge Nursing and Rehabilitation
4355 PHEASANT RIDGE ROAD, Roanoke, VA, 24014
Nursing home101 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 17 deficiencies against Pheasant Ridge Nursing and Rehabilitation in Roanoke, Virginia at its most recent standard inspection on 2024-01-19, 9 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
101certified beds
17deficiencies at the last inspection
1immediate-jeopardy findings on record
4actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.4
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.26
Potential for minimal harmThe least serious band.1
Most recentGGGGDDDJEDDDDDDDDFED
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2026-05-07 · from a complaint · Actual harm to a resident
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2026-05-07 · from a complaint · Actual harm to a resident
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · F0697 · 2026-05-07 · from a complaint · Actual harm to a resident
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · F0776 · 2026-05-07 · from a complaint · Actual harm to a resident
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2026-05-07 · from a complaint · No actual harm, potential for more than minimal harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · F0773 · 2026-05-07 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2026-05-07 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2024-11-21 · from a complaint · Immediate jeopardy to resident health or safety
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · F0711 · 2024-11-21 · from a complaint · No actual harm, potential for more than minimal harm
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies · F0573 · 2024-11-21 · from a complaint · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2024-11-21 · from a complaint · No actual harm, potential for more than minimal harm
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies · F0635 · 2024-11-21 · from a complaint · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2024-11-21 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-11-21 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2024-11-21 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2024-11-21 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2024-11-21 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-01-19 · standard survey · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2024-01-19 · standard survey · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2024-01-19 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.26652
Nursing staff turnoverShare of nursing staff who left in a year53.8%
Ownership
Who owns Pheasant Ridge Nursing and Rehabilitation
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| SW ROANOKE PARENTCO LLC | Organization | 100% | since 05/01/2025 |
| MILL MOUNTAIN HOLDCO LLC | Organization | NO PERCENTAGE PROVIDED | since 05/01/2025 |
| VAOP HOLDCO LLC | Organization | NO PERCENTAGE PROVIDED | since 05/01/2025 |
| CLARK, ALYSSA | Individual | NOT APPLICABLE | since 05/01/2025 |
| HOBACK, TIFFANY | Individual | NOT APPLICABLE | since 05/01/2025 |
| SNF MGR LLC | Organization | NOT APPLICABLE | since 05/01/2025 |
| BRANDT, KAREN | Individual | NOT APPLICABLE | since 07/05/2025 |
| CLARK, ALYSSA | Individual | NOT APPLICABLE | since 05/01/2025 |
| FORREN, HOLLY | Individual | NOT APPLICABLE | since 05/01/2025 |
| HOBACK, TIFFANY | Individual | NOT APPLICABLE | since 05/01/2025 |
| JONES, TEQUILLA | Individual | NOT APPLICABLE | since 05/01/2025 |
| TOMPKINS, PAUL | Individual | NOT APPLICABLE | since 05/01/2025 |
Part of the AVARDIS HEALTH group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
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Brandon Oaks Nursing and Rehabilitation Center
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Our Lady of the Valley
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Contact
Ask Pheasant Ridge Nursing and Rehabilitation a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 495325.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction