Old Southwest Health and Rehabilitation
Roanoke · 1.3 mi · 130 beds
Citations0Substantiated0
Our Lady of the Valley
650 NORTH JEFFERSON STREET, Roanoke, VA, 24016
Nursing home70 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 3 deficiencies against Our Lady of the Valley in Roanoke, Virginia at its most recent standard inspection on 2023-08-25, 1 of them arising from complaints. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
70certified beds
3deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.13
Potential for minimal harmThe least serious band.1
Most recentDDDDDFDDDCFDDD
The last 14 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2023-08-25 · from a complaint · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2023-08-25 · standard survey · No actual harm, potential for more than minimal harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · F0756 · 2023-08-25 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2023-08-25 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2023-08-25 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2021-04-15 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2021-04-15 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2021-04-15 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2021-04-15 · standard survey · No actual harm, potential for more than minimal harm
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · F0868 · 2021-04-15 · standard survey · No actual harm, potential for minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2019-04-08 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2019-04-08 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2019-04-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2019-04-08 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.83841
Nursing staff turnoverShare of nursing staff who left in a year45.3%
Ownership
Who owns Our Lady of the Valley
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| MCNICHOLS, MARY | Individual | NOT APPLICABLE | since 11/26/1988 |
| RAWLINGS, DAVID | Individual | NOT APPLICABLE | since 11/29/2011 |
| STAPLES, EMILY | Individual | NOT APPLICABLE | since 11/01/2024 |
| WHITE, DENISE | Individual | NOT APPLICABLE | since 11/29/2011 |
| CATRAMBONE, JOSEPH | Individual | NOT APPLICABLE | since 12/31/2024 |
| RAWLINGS, DAVID | Individual | NOT APPLICABLE | since 11/29/2011 |
| STAPLES, EMILY | Individual | NOT APPLICABLE | since 11/01/2024 |
| WHITE, DENISE | Individual | NOT APPLICABLE | since 11/29/2011 |
| CATRAMBONE, JOSEPH | Individual | NOT APPLICABLE | since 12/31/2024 |
| RAWLINGS, DAVID | Individual | NOT APPLICABLE | since 11/29/2011 |
| STAPLES, EMILY | Individual | NOT APPLICABLE | since 11/01/2024 |
| WHITE, DENISE | Individual | NOT APPLICABLE | since 11/29/2011 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Raleigh Court Health and Rehabilitation Center
Roanoke · 2.4 mi · 120 beds
Citations0Substantiated0
Star City Rehabilitation and Nursing
Roanoke · 2.5 mi · 116 beds
Citations0Substantiated0
Friendship Health and Rehab Center
Roanoke · 3.1 mi · 253 beds
Citations0Substantiated0
Berkshire Health & Rehabilitation Center
Vinton · 3.2 mi · 180 beds
Citations0Substantiated0
South Roanoke Nursing and Rehabilitation
Roanoke · 3.5 mi · 98 beds
Citations0Substantiated0
Contact
Ask Our Lady of the Valley a question
This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.
Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 495357.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction