Autumn Care of Norfolk
Norfolk · 1.1 mi · 120 beds
Citations0Substantiated0
Lake Taylor Hosp
1309 KEMPSVILLE RD, Norfolk, VA, 23502
Nursing home192 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 5 deficiencies against Lake Taylor Hosp in Norfolk, Virginia at its most recent standard inspection on 2025-09-26, 2 of them arising from complaints. 2 findings have been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $59,150. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
192certified beds
5deficiencies at the last inspection
0immediate-jeopardy findings on record
2actual-harm findings on record
1federal fines, $59,150
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.20
Potential for minimal harmThe least serious band.2
Most recentGDDDDGFEEEDDDCEEEEED
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-09-26 · from a complaint · Actual harm to a resident
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2025-09-26 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · F0700 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Keep all essential equipment working safely.
Environmental Deficiencies · F0908 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2021-10-15 · standard survey · Actual harm to a resident
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2021-10-15 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2021-10-15 · standard survey · No actual harm, potential for more than minimal harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · F0700 · 2021-10-15 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Nutrition and Dietary Deficiencies · F0811 · 2021-10-15 · standard survey · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2021-10-15 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2021-10-15 · standard survey · No actual harm, potential for more than minimal harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · F0679 · 2021-10-15 · standard survey · No actual harm, potential for more than minimal harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · F0732 · 2021-10-15 · standard survey · No actual harm, potential for minimal harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · F0623 · 2018-11-01 · standard survey · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2018-11-01 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2018-11-01 · standard survey · No actual harm, potential for more than minimal harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · F0921 · 2018-11-01 · standard survey · No actual harm, potential for more than minimal harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · F0925 · 2018-11-01 · standard survey · No actual harm, potential for more than minimal harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · F0636 · 2018-11-01 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS4.9041
Nursing staff turnoverShare of nursing staff who left in a year47.3%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$59,150
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Lake Taylor Hosp
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| HOSPITAL AUTHORITY OF NORFOLK | Organization | 100% | since 07/01/1988 |
| ALBERT, ELIZABETH | Individual | NOT APPLICABLE | since 09/12/2023 |
| ALLEN, SUZANNE | Individual | NOT APPLICABLE | since 11/12/2024 |
| ARMSTRONG, MELODY | Individual | NOT APPLICABLE | since 09/12/2023 |
| DURHAM, CALVIN | Individual | NOT APPLICABLE | since 05/25/2010 |
| POSTON, ANITA | Individual | NOT APPLICABLE | since 11/02/2004 |
| ROBERTS-ATWATER, BEVERLY | Individual | NOT APPLICABLE | since 08/17/2012 |
| ROBINSON, BRADBURY | Individual | NOT APPLICABLE | since 11/12/2024 |
| RYAN, JOHN | Individual | NOT APPLICABLE | since 10/28/2025 |
| WARD, WILLIE | Individual | NOT APPLICABLE | since 09/10/2024 |
| ALBERT, ELIZABETH | Individual | NOT APPLICABLE | since 09/12/2023 |
| ARMSTRONG, MELODY | Individual | NOT APPLICABLE | since 09/12/2023 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Cypress Pointe Rehabilitation and Nursing
Virginia Beach · 1.9 mi · 90 beds
Citations0Substantiated0
Waterside Health & Rehab Center
Norfolk · 2.2 mi · 197 beds
Citations0Substantiated0
Norview Heights Rehabilitation and Nursing
Norfolk · 3.3 mi · 60 beds
Citations0Substantiated0
Bayside Health & Rehabilitation Center
Virginia Beach · 4.0 mi · 60 beds
Citations0Substantiated0
Norfolk Health Care Center
Norfolk · 4.1 mi · 180 beds
Citations0Substantiated0
Contact
Ask Lake Taylor Hosp a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 495117.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction