Signature Healthcare of Norfolk
Norfolk · 1.6 mi · 169 beds
Citations0Substantiated0
Norfolk Health Care Center
901 EAST PRINCESS ANNE ROAD, Norfolk, VA, 23504
Nursing home180 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 25 deficiencies against Norfolk Health Care Center in Norfolk, Virginia at its most recent standard inspection on 2021-07-15, 13 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 1 time, totalling $102,245. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
180certified beds
25deficiencies at the last inspection
1immediate-jeopardy findings on record
0actual-harm findings on record
1federal fines, $102,245
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.50
Potential for minimal harmThe least serious band.0
Most recentDDEDDDDJEDDDDDFEEEDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2026-03-12 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · F0726 · 2026-03-12 · from a complaint · No actual harm, potential for more than minimal harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · F0803 · 2026-01-14 · from a complaint · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2026-01-14 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary Deficiencies · F0807 · 2026-01-14 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2026-01-14 · from a complaint · No actual harm, potential for more than minimal harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · F0921 · 2026-01-14 · from a complaint · No actual harm, potential for more than minimal harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · F0725 · 2025-09-24 · from a complaint · Immediate jeopardy to resident health or safety
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary Deficiencies · F0807 · 2025-09-24 · from a complaint · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2025-09-24 · from a complaint · No actual harm, potential for more than minimal harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · F0803 · 2025-09-24 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-09-24 · from a complaint · No actual harm, potential for more than minimal harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · F0921 · 2025-09-24 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2024-09-05 · from a complaint · No actual harm, potential for more than minimal harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · F0925 · 2021-07-15 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2021-07-15 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2021-07-15 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2021-07-15 · standard survey · No actual harm, potential for more than minimal harm
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies · F0574 · 2021-07-15 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · F0578 · 2021-07-15 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS3.13336
Nursing staff turnoverShare of nursing staff who left in a year72.8%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$102,245
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns Norfolk Health Care Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| NORFOLK HOLDINGS I LLC | Organization | 100% | since 05/28/2021 |
| CHARLES 1994 FAMILY GRANTOR TRUST | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CHESAPEAKE EAST LLC | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EDWARD 1998 FAMILY GRANTOR TRUST | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EK 2005 FAMILY TRUST | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| FAY 2014 FAMILY GRANTOR TRUST | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| FAY 2014 LLC | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| LL 2013 FAMILY TRUST | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| MMS 2008 FAMILY TRUST | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| MZR EAST LLC | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SAUL 2012 FAMILY GRANTOR TRUST | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SILVERSTONE EAST LLC | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
Part of the LIFEWORKS REHAB group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Harbor's Edge
Norfolk · 1.7 mi · 33 beds
Citations0Substantiated0
Ghent Health and Rehabilitation
Norfolk · 1.8 mi · 222 beds
Citations0Substantiated0
Portsmouth Health and Rehab
Portsmouth · 2.4 mi · 120 beds
Citations0Substantiated0
Norview Heights Rehabilitation and Nursing
Norfolk · 2.6 mi · 60 beds
Citations0Substantiated0
Autumn Care of Norfolk
Norfolk · 3.0 mi · 120 beds
Citations0Substantiated0
Contact
Ask Norfolk Health Care Center a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 495210.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction