Signature Healthcare of Primacy
Memphis · 2.3 mi · 120 beds
Citations0Substantiated0
Shelby Oaks Post Acute
5070 SANDERLIN AVENUE, Memphis, TN, 38117
Nursing home77 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 5 deficiencies against Shelby Oaks Post Acute in Memphis, Tennessee at its most recent standard inspection on 2026-01-08, 2 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $83,589. CMS currently flags this home for abuse. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
77certified beds
5deficiencies at the last inspection
1immediate-jeopardy findings on record
1actual-harm findings on record
2federal fines, $83,589
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.20
Potential for minimal harmThe least serious band.0
Most recentDDDJDGEEDDDDDDDDDDDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2026-01-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · F0693 · 2026-01-08 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2026-01-08 · standard survey · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-09-30 · from a complaint · Immediate jeopardy to resident health or safety
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-09-30 · from a complaint · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2022-11-17 · standard survey · Actual harm to a resident
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · F0565 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies · F0569 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · F0727 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · F0732 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2022-11-17 · standard survey · No actual harm, potential for more than minimal harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · F0693 · 2021-07-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · F0757 · 2021-07-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2021-07-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2021-07-08 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS3.51005
Nursing staff turnoverShare of nursing staff who left in a year59.7%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS2
Total fined$83,589
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership
Who owns Shelby Oaks Post Acute
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| 5070 SANDERLIN AVENUE TN LLC | Organization | NOT APPLICABLE | since 01/01/2025 |
| LINKS HEALTHCARE GROUP LLC | Organization | NOT APPLICABLE | since 12/19/2024 |
| HINES, ELBERT | Individual | NOT APPLICABLE | since 01/01/2025 |
| HOLT, WESTON | Individual | NOT APPLICABLE | since 01/01/2025 |
| RODRIGUEZ, CURTIS | Individual | NOT APPLICABLE | since 12/20/2024 |
| TILFORD, TOBY | Individual | NOT APPLICABLE | since 12/26/2024 |
| 5070 SANDERLIN AVENUE TN LLC | Organization | NOT APPLICABLE | since 12/19/2024 |
| LINKS HEALTHCARE GROUP LLC | Organization | NOT APPLICABLE | since 01/02/2025 |
| HINES, ELBERT | Individual | NOT APPLICABLE | since 01/01/2025 |
| HOLT, WESTON | Individual | NOT APPLICABLE | since 01/01/2025 |
Part of the LINKS HEALTHCARE GROUP group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Highlands Health and Rehabilitation Center
Memphis · 2.9 mi · 180 beds
Citations0Substantiated0
Allen Morgan Health and Rehabilitation Center
Memphis · 3.3 mi · 31 beds
Citations0Substantiated0
Signature Healthcare of Memphis
Memphis · 3.4 mi · 140 beds
Citations0Substantiated0
Delta Blues Health & Rehabilitation
Memphis · 3.7 mi · 180 beds
Citations0Substantiated0
Waters of Memphis a Rehabilitation & Nursing CTR
Memphis · 4.0 mi · 90 beds
Citations0Substantiated0
Contact
Ask Shelby Oaks Post Acute a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 445426.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction