Allen Morgan Health and Rehabilitation Center
Memphis · 1.1 mi · 31 beds
Citations0Substantiated0
Highlands Health and Rehabilitation Center
3549 NORRISWOOD, Memphis, TN, 38111
Nursing home180 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 8 deficiencies against Highlands Health and Rehabilitation Center in Memphis, Tennessee at its most recent standard inspection on 2022-08-11, 2 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
180certified beds
8deficiencies at the last inspection
1immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.15
Potential for minimal harmThe least serious band.0
Most recentJDEEDDDDDDDEDDDD
The last 16 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2026-02-10 · from a complaint · Immediate jeopardy to resident health or safety
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-10-14 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2022-08-11 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2022-08-11 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · F0578 · 2022-08-11 · standard survey · No actual harm, potential for more than minimal harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · F0582 · 2022-08-11 · standard survey · No actual harm, potential for more than minimal harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · F0694 · 2022-08-11 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2022-08-11 · standard survey · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2019-10-22 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2019-10-22 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2019-10-22 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2018-12-06 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2018-12-06 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2018-12-06 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2018-12-06 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2018-12-06 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.22336
Nursing staff turnoverShare of nursing staff who left in a year53.6%
Ownership
Who owns Highlands Health and Rehabilitation Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| THE BAY AT HIGHLANDS HOLDCO LLC | Organization | 100% | since 06/01/2022 |
| BL CAPITAL GROUP HOLDINGS LLC | Organization | 10% | since 06/01/2022 |
| LEGACY SNF OPCO HOLDINGS LLC | Organization | 13% | since 06/01/2022 |
| LEGACY SNF OPCO HOLDINGS TRUST | Organization | 13% | since 06/01/2022 |
| TN2 OPCO HOLDINGS LLC | Organization | 25% | since 06/01/2022 |
| PAUL, CHARLOTTE | Individual | NOT APPLICABLE | since 06/20/2022 |
| RUVEL, MENACHEM | Individual | NOT APPLICABLE | since 06/01/2022 |
| WEINBERG, YISROEL | Individual | NOT APPLICABLE | since 06/01/2022 |
| CHAMPION CARE LLC | Organization | NOT APPLICABLE | since 06/01/2022 |
| RUVEL, MENACHEM | Individual | NOT APPLICABLE | since 06/01/2022 |
| WEINBERG, YISROEL | Individual | NOT APPLICABLE | since 06/01/2022 |
Part of the CHAMPION CARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Shelby Oaks Post Acute
Memphis · 2.9 mi · 77 beds
Citations0Substantiated0
Delta Blues Health & Rehabilitation
Memphis · 3.3 mi · 180 beds
Citations0Substantiated0
Majestic Gardens at Memphis Rehab & SNC
Memphis · 3.3 mi · 169 beds
Citations0Substantiated0
Midtown Center for Health and Rehabilitation
Memphis · 3.5 mi · 180 beds
Citations0Substantiated0
Signature Healthcare of Primacy
Memphis · 4.9 mi · 120 beds
Citations0Substantiated0
Contact
Ask Highlands Health and Rehabilitation Center a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 445165.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction