Senior Care Records.

Norwich Springs Health Campus

4680 LIBRARY WAY, Hilliard, OH, 43026

Nursing home54 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 10 deficiencies against Norwich Springs Health Campus in Hilliard, Ohio at its most recent standard inspection on 2024-05-30, 1 of them arising from complaints. Medicare rates it 4 out of 5 overall.

4 / 5Medicare overall rating
54certified beds
10deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.12
Potential for minimal harmThe least serious band.0
Most recent

The last 12 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2025-10-14 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-05-30 · standard survey · No actual harm, potential for more than minimal harm

F

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2024-05-30 · standard survey · No actual harm, potential for more than minimal harm

E

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Quality of Life and Care Deficiencies · F0700 · 2024-05-30 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2024-05-30 · standard survey · No actual harm, potential for more than minimal harm

E

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2024-05-30 · standard survey · No actual harm, potential for more than minimal harm

E

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies · F0655 · 2024-05-30 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-05-30 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2024-05-30 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2024-05-30 · standard survey · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2023-12-06 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2023-12-06 · from a complaint · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS4.15646
Nursing staff turnoverShare of nursing staff who left in a year46.9%
Ownership

Who owns Norwich Springs Health Campus

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
CONTINENTAL MERGER SUB LLCOrganization29%since 10/01/2021
BARNEY, LEIGHIndividualNOT APPLICABLEsince 12/01/2015
CONNER, GREGORYIndividualNOT APPLICABLEsince 12/01/2021
DAVIS, DAVIDIndividualNOT APPLICABLEsince 08/21/2017
MCNAMARA, DONALDIndividualNOT APPLICABLEsince 08/01/2024
MEHAFFEY, TODDIndividualNOT APPLICABLEsince 01/31/2022
PIETROWSKI, CRISTINAIndividualNOT APPLICABLEsince 01/31/2022
PROSKY, DANNYIndividualNOT APPLICABLEsince 12/01/2015
WILLHITE, GABRIELIndividualNOT APPLICABLEsince 08/15/2023
CORBIN, KATHYIndividualNOT APPLICABLEsince 01/10/2011
FIGHTMASTER, LISAIndividualNOT APPLICABLEsince 03/23/2015
MOORE, NOAHIndividualNOT APPLICABLEsince 12/01/2021

Part of the TRILOGY HEALTH SERVICES group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Norwich Springs Health Campus a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Norwich Springs Health Campus has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 6143631833 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 366492.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction