Phoenix of Maple Heights
Maple Heights · 1.1 mi · 99 beds
Citations0Substantiated0
Suburban Healthcare and Rehabilitation
20265 EMERY RD, North Randall, OH, 44128
Nursing home150 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 15 deficiencies against Suburban Healthcare and Rehabilitation in North Randall, Ohio at its most recent standard inspection on 2024-03-07, 1 of them arising from complaints. 6 findings have been recorded at the actual-harm level. Medicare has fined it 4 times, totalling $94,587. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
150certified beds
15deficiencies at the last inspection
0immediate-jeopardy findings on record
6actual-harm findings on record
4federal fines, $94,587
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.6
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.59
Potential for minimal harmThe least serious band.2
Most recentDEDDDDDGFFFGFEEEEEDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2025-08-16 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-03-15 · from a complaint · No actual harm, potential for more than minimal harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2025-03-15 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-09-27 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-09-04 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2024-09-04 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · F0693 · 2024-09-04 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-04-22 · from a complaint · Actual harm to a resident
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · F0802 · 2024-04-22 · from a complaint · No actual harm, potential for more than minimal harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · F0804 · 2024-04-22 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-04-22 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-03-07 · standard survey · Actual harm to a resident
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · F0636 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · F0638 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · F0640 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm
Put firmly secured handrails on each side of hallways.
Environmental Deficiencies · F0924 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2024-03-07 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.33033
Nursing staff turnoverShare of nursing staff who left in a year58.3%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS4
Total fined$94,587
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one5
Ownership
Who owns Suburban Healthcare and Rehabilitation
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| SUBURBAN HOLDCO LLC | Organization | 100% | since 02/01/2022 |
| NORTH RANDALL OPCO LLC | Organization | NO PERCENTAGE PROVIDED | since 02/01/2022 |
| SUBURBAN NURSING LLC | Organization | NO PERCENTAGE PROVIDED | since 02/01/2022 |
| GUTTMAN, MAYER | Individual | NO PERCENTAGE PROVIDED | since 02/01/2022 |
| SHAPIRO, NAFTALI | Individual | NO PERCENTAGE PROVIDED | since 02/01/2022 |
| GUTTMAN, MAYER | Individual | NOT APPLICABLE | since 02/01/2022 |
| GARHILL INTEGRATED MGN LLC | Organization | NOT APPLICABLE | since 02/01/2022 |
| AGARWAL, RAJESH | Individual | NOT APPLICABLE | since 02/01/2022 |
| GUTTMAN, MAYER | Individual | NOT APPLICABLE | since 02/01/2022 |
| SHAPIRO, NAFTALI | Individual | NOT APPLICABLE | since 02/01/2022 |
| WHITE, NICHOLAS | Individual | NOT APPLICABLE | since 02/01/2022 |
| GARHILL INTEGRATED MGN LLC | Organization | NOT APPLICABLE | since 03/03/2025 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Harvard Gardens Rehabilitation & Care Center
Cleveland · 1.2 mi · 130 beds
Citations0Substantiated0
Shaker Gardens Nursing and Rehabilitation Center
Shaker Heights · 1.9 mi · 50 beds
Citations0Substantiated0
Beachwood Pointe Care Center
Beachwood · 2.5 mi · 120 beds
Citations0Substantiated0
Solon Pointe at Emerald Ridge
Solon · 3.8 mi · 99 beds
Citations0Substantiated0
Jennings Hall
Garfield Heights · 4.5 mi · 156 beds
Citations0Substantiated0
Contact
Ask Suburban Healthcare and Rehabilitation a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 365215.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction