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Southshore Health Care Center

115 NORTH AVENUE, Rockland, MA, 02370

Nursing home96 licensed beds0 citations on record
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 23 deficiencies against Southshore Health Care Center in Rockland, Massachusetts at its most recent standard inspection on 2025-08-27, 7 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $26,395. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
96certified beds
23deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $26,395
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.58
Potential for minimal harmThe least serious band.2
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Resident Rights Deficiencies · F0573 · 2026-04-13 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Quality of Life and Care Deficiencies · F0740 · 2026-04-13 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure residents have reasonable access to and privacy in their use of communication methods.

Resident Rights Deficiencies · F0576 · 2026-04-13 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-04-13 · from a complaint · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2026-04-13 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2026-01-28 · from a complaint · No actual harm, potential for more than minimal harm

D

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Environmental Deficiencies · F0925 · 2025-08-27 · from a complaint · No actual harm, potential for more than minimal harm

F

Honor the resident's right to organize and participate in resident/family groups in the facility.

Resident Rights Deficiencies · F0565 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

E

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

E

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · F0558 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.29098
Nursing staff turnoverShare of nursing staff who left in a year22.2%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$26,395
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Southshore Health Care Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
ATHENA HEALTH CARE SYSTEMS MA LLCOrganization100%since 12/01/2010
MOSIER, MICHAELIndividual5%since 12/01/2010
REZENDES, LORRIEIndividualNO PERCENTAGE PROVIDEDsince 09/17/2015
SANTILLI, LAWRENCEIndividual77%since 12/15/2020
MOSIER, MICHAELIndividualNOT APPLICABLEsince 12/01/2010
SANTILLI, LAWRENCEIndividualNOT APPLICABLEsince 10/07/2019
ATHENA HEALTH CARE ASSOCIATES, INC.OrganizationNOT APPLICABLEsince 11/05/1993

Part of the ATHENA HEALTHCARE SYSTEMS group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Dwyer Home

Weymouth · 2.4 mi · 50 beds

Citations0Substantiated0
Contact

Ask Southshore Health Care Center a question

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What is needed

Southshore Health Care Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 7818483100 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 225215.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction