Rehabilitation & Nursing Center at Everett (the)
Everett · 1.8 mi · 183 beds
Citations0Substantiated0
Dexter House Healthcare
120 MAIN STREET, Malden, MA, 02148
Nursing home130 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 10 deficiencies against Dexter House Healthcare in Malden, Massachusetts at its most recent standard inspection on 2025-09-26, 1 of them arising from complaints. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
130certified beds
10deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.20
Potential for minimal harmThe least serious band.0
Most recentEEEDDDDDDDEEDDDDDDFD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · F0552 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0604 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · F0693 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2025-09-26 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2025-09-02 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · F0909 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · F0790 · 2024-10-02 · standard survey · No actual harm, potential for more than minimal harm
Keep all essential equipment working safely.
Environmental Deficiencies · F0908 · 2023-09-28 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2023-09-28 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.37337
Nursing staff turnoverShare of nursing staff who left in a year21.1%
Ownership
Who owns Dexter House Healthcare
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| DELL'ANNO, DAMIAN | Individual | NOT APPLICABLE | since 09/01/2017 |
| STEPHAN, WILLIAM | Individual | NOT APPLICABLE | since 09/01/2017 |
| NEXT STEP HEALTHCARE LLC | Organization | NOT APPLICABLE | since 09/01/2017 |
| BERDZENISHVILI, MAYA | Individual | NOT APPLICABLE | since 11/27/2020 |
| SAUVE, JOANNE | Individual | NOT APPLICABLE | since 09/01/2017 |
| NEXT STEP HEALTHCARE LLC | Organization | NOT APPLICABLE | since 07/01/2025 |
| BERDZENISHVILI, MAYA | Individual | NOT APPLICABLE | since 11/27/2020 |
| SAUVE, JOANNE | Individual | NOT APPLICABLE | since 09/01/2017 |
Part of the NEXT STEP HEALTHCARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Leonard Florence Center for Living
Chelsea · 2.3 mi · 100 beds
Citations0Substantiated0
The Massachusetts Veterans Home at Chelsea
Chelsea · 2.3 mi · 154 beds
Citations0Substantiated0
Katzman Family Center for Living
Chelsea · 2.4 mi · 123 beds
Citations0Substantiated0
Life Care Center of Stoneham
Stoneham · 2.6 mi · 94 beds
Citations0Substantiated0
Melrose Healthcare
Melrose · 2.7 mi · 106 beds
Citations0Substantiated0
Contact
Ask Dexter House Healthcare a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 225137.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction