Senior Care Records.

Chestnut Hill Health and Rehabilitation Center LLC

32 CHESTNUT STREET, East Longmeadow, MA, 01028

Nursing home135 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 8 deficiencies against Chestnut Hill Health and Rehabilitation Center LLC in East Longmeadow, Massachusetts at its most recent standard inspection on 2025-05-20. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
135certified beds
8deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.21
Potential for minimal harmThe least serious band.6
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-05-28 · from a complaint · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2025-05-20 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-05-20 · standard survey · No actual harm, potential for more than minimal harm

E

Assess the resident when there is a significant change in condition

Resident Assessment and Care Planning Deficiencies · F0637 · 2025-05-20 · standard survey · No actual harm, potential for more than minimal harm

D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies · F0644 · 2025-05-20 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Quality of Life and Care Deficiencies · F0740 · 2025-05-20 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · F0759 · 2025-05-20 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2025-05-20 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2025-05-20 · standard survey · No actual harm, potential for minimal harm

B

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2024-12-11 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies · F0726 · 2024-03-14 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2024-03-14 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-03-14 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · F0759 · 2024-03-14 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2024-03-14 · standard survey · No actual harm, potential for more than minimal harm

D

Provide routine and 24-hour emergency dental care for each resident.

Quality of Life and Care Deficiencies · F0790 · 2024-03-14 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2024-03-14 · standard survey · No actual harm, potential for minimal harm

B

Assure that each resident’s assessment is updated at least once every 3 months.

Resident Assessment and Care Planning Deficiencies · F0638 · 2022-09-23 · standard survey · No actual harm, potential for more than minimal harm

F

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Resident Assessment and Care Planning Deficiencies · F0636 · 2022-09-23 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2022-09-23 · standard survey · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.63049
Nursing staff turnoverShare of nursing staff who left in a year25.3%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS0
Total fined$0
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Chestnut Hill Health and Rehabilitation Center LLC a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Chestnut Hill Health and Rehabilitation Center LLC has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 4135251893 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 225303.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction