Senior Care Records.

Care One at Redstone

135 BENTON DRIVE, East Longmeadow, MA, 01028

Nursing home254 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 9 deficiencies against Care One at Redstone in East Longmeadow, Massachusetts at its most recent standard inspection on 2025-08-20, 2 of them arising from complaints. 4 findings have been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $16,720. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
254certified beds
9deficiencies at the last inspection
0immediate-jeopardy findings on record
4actual-harm findings on record
1federal fines, $16,720
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.4
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.46
Potential for minimal harmThe least serious band.1
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Administration Deficiencies · F0773 · 2026-03-31 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Nutrition and Dietary Deficiencies · F0806 · 2025-10-22 · from a complaint · Actual harm to a resident

G

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0604 · 2025-08-20 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2025-08-20 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate foot care.

Quality of Life and Care Deficiencies · F0687 · 2025-08-20 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2025-08-20 · standard survey · No actual harm, potential for more than minimal harm

D

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Nutrition and Dietary Deficiencies · F0800 · 2025-08-20 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-08-20 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2025-08-20 · standard survey · No actual harm, potential for minimal harm

B

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-06-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-06-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2025-06-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-04-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-04-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-06-06 · standard survey · No actual harm, potential for more than minimal harm

F

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2024-06-06 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2024-06-06 · standard survey · No actual harm, potential for more than minimal harm

E

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2024-06-06 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure that residents are fully informed and understand their health status, care and treatments.

Resident Rights Deficiencies · F0552 · 2024-06-06 · standard survey · No actual harm, potential for more than minimal harm

D

PASARR screening for Mental disorders or Intellectual Disabilities

Resident Assessment and Care Planning Deficiencies · F0645 · 2024-06-06 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.49663
Nursing staff turnoverShare of nursing staff who left in a year46.8%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$16,720
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Care One at Redstone

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
THCI OF MASSACHUSETTS, LLCOrganizationNO PERCENTAGE PROVIDEDsince 07/01/2003
CARE REALTY, LLCOrganizationNO PERCENTAGE PROVIDEDsince 04/30/2002
DES-I 2016 GRATOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2021
STRAUS, DANIELIndividualNO PERCENTAGE PROVIDEDsince 07/01/2003
BARUCH, DAVIDIndividualNOT APPLICABLEsince 12/01/2021
BARUCH, DAVIDIndividualNOT APPLICABLEsince 12/01/2021
HEALTHBRIDGE MANAGEMENT LLCOrganizationNOT APPLICABLEsince 07/01/2003

Part of the CAREONE group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Care One at Redstone a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Care One at Redstone has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 4136957866 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 225299.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction