Southern Hills Healthcare and Rehabilitation
Shreveport · 0.7 mi · 101 beds
Citations0Substantiated0
The Guest House Skilled Nursing Rehabilitation
9225 NORMANDIE DRIVE, Shreveport, LA, 71118
Nursing home177 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 14 deficiencies against The Guest House Skilled Nursing Rehabilitation in Shreveport, Louisiana at its most recent standard inspection on 2025-04-10. 5 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 4 times, totalling $267,179. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
177certified beds
14deficiencies at the last inspection
5immediate-jeopardy findings on record
1actual-harm findings on record
4federal fines, $267,179
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.5
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.35
Potential for minimal harmThe least serious band.0
Most recentEEEEEEEEEEEEDDJJDDEE
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · F0554 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · F0565 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · F0637 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · F0700 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · F0757 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · F0758 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · F0947 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · F0851 · 2025-04-10 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-09-25 · from a complaint · Immediate jeopardy to resident health or safety
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · F0835 · 2024-09-25 · from a complaint · Immediate jeopardy to resident health or safety
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2024-09-25 · from a complaint · No actual harm, potential for more than minimal harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2024-09-25 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2024-08-28 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2024-06-20 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home2 of 5
Nurse hours per resident per dayReported by the home to CMS2.66531
Nursing staff turnoverShare of nursing staff who left in a year65.8%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS4
Total fined$267,179
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one4
Ownership
Who owns The Guest House Skilled Nursing Rehabilitation
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| SDB HOLDINGS | Organization | 100% | since 04/01/2019 |
| BAUDER, WILLIAM | Individual | NOT APPLICABLE | since 04/01/2019 |
| BOULWARE, DOUGLAS | Individual | NOT APPLICABLE | since 04/01/2019 |
| BOULWARE, STEVEN | Individual | NOT APPLICABLE | since 04/01/2019 |
| PRIORITY MANAGEMENT GROUP, LLC | Organization | NOT APPLICABLE | since 04/01/2019 |
| BAUDER, WILLIAM | Individual | NOT APPLICABLE | since 04/01/2019 |
| BOULWARE, STEVEN | Individual | NOT APPLICABLE | since 04/01/2019 |
| BOULWARE, STEVEN | Individual | NOT APPLICABLE | since 08/14/2025 |
| PRIORITY MANAGEMENT GROUP, LLC | Organization | NOT APPLICABLE | since 04/17/2025 |
| PROGRESSIVE REHAB SOLUTIONS, LLC | Organization | NOT APPLICABLE | since 01/01/2023 |
| BIHM, CHRISTIAN | Individual | NOT APPLICABLE | since 04/18/2025 |
| MCGRAW, JIMIKA | Individual | NOT APPLICABLE | since 09/19/2018 |
Part of the PRIORITY MANAGEMENT group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Heritage Manor South
Shreveport · 1.4 mi · 145 beds
Citations0Substantiated0
Village Health Care at the Glen
Shreveport · 2.4 mi · 126 beds
Citations0Substantiated0
Garden Park Nursing & Rehab CTR, LLC
Shreveport · 2.7 mi · 160 beds
Citations0Substantiated0
Heritage Manor West
Shreveport · 4.0 mi · 140 beds
Citations0Substantiated0
Spring Lake Skilled Nursing and Rehabilitation
Shreveport · 4.2 mi · 160 beds
Citations0Substantiated0
Contact
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 195380.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction