The Guest House Skilled Nursing Rehabilitation
Shreveport · 4.0 mi · 177 beds
Citations0Substantiated0
Heritage Manor West
7060 Cottonwood Blvd, Shreveport, LA, 71129
Nursing home140 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 8 deficiencies against Heritage Manor West in Shreveport, Louisiana at its most recent standard inspection on 2026-03-11. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
140certified beds
8deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.17
Potential for minimal harmThe least serious band.0
Most recentEEEDDDDDEEEEDEDED
The last 17 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · F0640 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm
Put firmly secured handrails on each side of hallways.
Environmental Deficiencies · F0924 · 2026-03-11 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2025-01-08 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-01-08 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-01-08 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2025-01-08 · standard survey · No actual harm, potential for more than minimal harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · F0640 · 2025-01-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · F0693 · 2024-12-10 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-12-10 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2024-01-10 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2024-01-10 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home1 of 5
Nurse hours per resident per dayReported by the home to CMS3.80448
Nursing staff turnoverShare of nursing staff who left in a year42.6%
Ownership
Who owns Heritage Manor West
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| ACT INVESTMENTS, LLC | Organization | 15% | since 11/01/2014 |
| LENA HERITAGE LLC | Organization | 85% | since 11/01/2014 |
| DAVID & FELICIA STALLARD CHILD TR | Organization | 5% | since 01/01/2014 |
| ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA | Organization | 5% | since 11/01/2014 |
| GERARD AND ALISON DANOS CHILDRENS TR | Organization | NO PERCENTAGE PROVIDED | since 11/01/2014 |
| JOSEPH & ALISON SADLER CHILDREN TR | Organization | NO PERCENTAGE PROVIDED | since 11/01/2014 |
| BEEBE, NANCY | Individual | 14% | since 11/01/2014 |
| SADLER, JOSEPH | Individual | 14% | since 11/01/2014 |
| STALLARD, DAVID | Individual | 14% | since 11/01/2014 |
| PARKINSON, TONI | Individual | NOT APPLICABLE | since 11/15/2015 |
| ACCOUNT MANAGEMENT SERVICES INC | Organization | NOT APPLICABLE | since 01/01/2010 |
| ADMINISTRATIVE SYSTEMS INC | Organization | NOT APPLICABLE | since 01/01/2010 |
Part of the THE BEEBE FAMILY group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Southern Hills Healthcare and Rehabilitation
Shreveport · 4.3 mi · 101 beds
Citations0Substantiated0
Heritage Manor South
Shreveport · 4.5 mi · 145 beds
Citations0Substantiated0
Progressive Care Center
Shreveport · 5.2 mi · 48 beds
Citations0Substantiated0
Willis-knighton Extended Care Center
Shreveport · 5.2 mi · 24 beds
Citations0Substantiated0
Roseview Nursing and Rehabilitation Center
Shreveport · 5.4 mi · 124 beds
Citations0Substantiated0
Contact
Ask Heritage Manor West a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 195447.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction