Cadia Rehabilitation Silverside
Wilmington · 0.6 mi · 116 beds
Citations0Substantiated0
Encore at Wilmington
2723 SHIPLEY ROAD, Wilmington, DE, 19810
Nursing home82 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 4 deficiencies against Encore at Wilmington in Wilmington, Delaware at its most recent standard inspection on 2025-06-06. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $32,394. Medicare rates it 4 out of 5 overall.
4 / 5Medicare overall rating
82certified beds
4deficiencies at the last inspection
1immediate-jeopardy findings on record
1actual-harm findings on record
2federal fines, $32,394
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.55
Potential for minimal harmThe least serious band.2
Most recentFDDDDGEEDDDDDDDDDDDD
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-06-06 · standard survey · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2025-06-06 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2025-06-06 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2025-06-06 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2025-06-06 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-07-02 · from a complaint · Actual harm to a resident
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · F0883 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · F0553 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2024-07-02 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2024-07-02 · from a complaint · No actual harm, potential for more than minimal harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · F0623 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · F0638 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · F0645 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.95392
Nursing staff turnoverShare of nursing staff who left in a year51.3%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS2
Total fined$32,394
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership
Who owns Encore at Wilmington
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| SNH PROJ LINCOLN TRS LLC | Organization | 100% | since 01/01/2020 |
| DIVERSIFIED HEALTHCARE TRUST | Organization | NO PERCENTAGE PROVIDED | since 01/01/2020 |
| SNH TRS LICENSEE HOLDCO LLC | Organization | NO PERCENTAGE PROVIDED | since 01/01/2020 |
| SNH TRS, INC. | Organization | NO PERCENTAGE PROVIDED | since 01/01/2020 |
| BALLAS, TIMOTHY | Individual | NOT APPLICABLE | since 11/18/2021 |
| BOIDE, WILLIAM | Individual | NOT APPLICABLE | since 07/21/2023 |
| HARMON, CRYSTAL | Individual | NOT APPLICABLE | since 11/18/2021 |
| MCGHEE, KAREN | Individual | NOT APPLICABLE | since 02/15/2024 |
| ANDERSON, JACQUELYN | Individual | NOT APPLICABLE | since 01/01/2024 |
| BILOTTO, CHRISTOPHER | Individual | NOT APPLICABLE | since 01/01/2024 |
| BROWN, MATTHEW | Individual | NOT APPLICABLE | since 01/01/2024 |
| CLARK, JENNIFER | Individual | NOT APPLICABLE | since 01/01/2020 |
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Encore at Foulk
Wilmington · 1.5 mi · 46 beds
Citations0Substantiated0
Wilmington Nursing & Rehabilitation Center
Wilmington · 2.0 mi · 138 beds
Citations0Substantiated0
Naamans Creek Country Manor
Boothwyn · 2.3 mi · 90 beds
Citations0Substantiated0
Kentmere Rehabilitation and Healthcare Center
Wilmington · 4.0 mi · 104 beds
Citations0Substantiated0
Kutz Rehabilitation and Nursing
Wilmington · 4.3 mi · 90 beds
Citations0Substantiated0
Contact
Ask Encore at Wilmington a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 085031.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction