{
 "id": "085031",
 "kind": "snf",
 "kind_label": "Nursing home",
 "name": "Encore at Wilmington",
 "slug": "encore-at-wilmington",
 "path": "/de/new-castle/wilmington/encore-at-wilmington",
 "address": {
  "street": "2723 SHIPLEY ROAD",
  "city": "Wilmington",
  "county": "New Castle",
  "state": "DE",
  "state_name": "Delaware",
  "zip": "19810"
 },
 "phone": "3024790111",
 "coords": [
  39.816194,
  -75.53538
 ],
 "capacity": 82,
 "residents_per_day": 65.4,
 "status": "Medicare and Medicaid",
 "licensee": "SNH Del Tenant LLC",
 "administrator": null,
 "licensed_since": "1986-05-07",
 "last_visit": "2025-06-06",
 "visits_total": null,
 "citations": {
  "type_a": null,
  "type_b": null,
  "basis": "Not applicable: certified federally, not cited by the state"
 },
 "citations_by_visit_type": {
  "complaint": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "inspection": {
   "visits": null,
   "type_a": null,
   "type_b": null
  },
  "other": {
   "visits": null,
   "type_a": null,
   "type_b": null
  }
 },
 "allegations": {
  "substantiated": null,
  "inconclusive": null,
  "unsubstantiated": null,
  "unfounded": null,
  "investigated": null
 },
 "capabilities": {},
 "capabilities_raw": null,
 "reports_on_file": 0,
 "reports": [],
 "federal": {
  "ownership_type": "For profit - Corporation",
  "chain": null,
  "in_hospital": false,
  "ccrc": true,
  "abuse_icon": false,
  "special_focus": null,
  "ratings": {
   "overall": 4,
   "health_inspection": 3,
   "staffing": 4,
   "quality": 5
  },
  "cycle1": {
   "date": "2025-06-06",
   "total": 4,
   "standard": 4,
   "complaint": 0
  },
  "fines": {
   "count": 2,
   "dollars": 32394,
   "penalties": 2
  },
  "staffing": {
   "nurse_hours_per_resident_day": 3.95392,
   "turnover_pct": 51.3
  },
  "on_record": {
   "immediate_jeopardy": 1,
   "actual_harm": 1,
   "potential_harm": 55,
   "minimal": 2
  },
  "penalties_on_file": {
   "count": 2,
   "dollars": 32394
  },
  "owners": [
   {
    "name": "SNH PROJ LINCOLN TRS LLC",
    "role": "Organization",
    "since": "since 01/01/2020",
    "share": "100%"
   },
   {
    "name": "DIVERSIFIED HEALTHCARE TRUST",
    "role": "Organization",
    "since": "since 01/01/2020",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "SNH TRS LICENSEE HOLDCO LLC",
    "role": "Organization",
    "since": "since 01/01/2020",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "SNH TRS, INC.",
    "role": "Organization",
    "since": "since 01/01/2020",
    "share": "NO PERCENTAGE PROVIDED"
   },
   {
    "name": "BALLAS, TIMOTHY",
    "role": "Individual",
    "since": "since 11/18/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BOIDE, WILLIAM",
    "role": "Individual",
    "since": "since 07/21/2023",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "HARMON, CRYSTAL",
    "role": "Individual",
    "since": "since 11/18/2021",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "MCGHEE, KAREN",
    "role": "Individual",
    "since": "since 02/15/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "ANDERSON, JACQUELYN",
    "role": "Individual",
    "since": "since 01/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BILOTTO, CHRISTOPHER",
    "role": "Individual",
    "since": "since 01/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "BROWN, MATTHEW",
    "role": "Individual",
    "since": "since 01/01/2024",
    "share": "NOT APPLICABLE"
   },
   {
    "name": "CLARK, JENNIFER",
    "role": "Individual",
    "since": "since 01/01/2020",
    "share": "NOT APPLICABLE"
   }
  ]
 },
 "deficiencies": [
  {
   "date": "2025-06-06",
   "tag": "0880",
   "sev": "F",
   "complaint": false
  },
  {
   "date": "2025-06-06",
   "tag": "0628",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-06-06",
   "tag": "0657",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-06-06",
   "tag": "0690",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2025-06-06",
   "tag": "0760",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-07-02",
   "tag": "0689",
   "sev": "G",
   "complaint": true
  },
  {
   "date": "2024-07-02",
   "tag": "0880",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0883",
   "sev": "E",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0550",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0553",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0558",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-07-02",
   "tag": "0609",
   "sev": "D",
   "complaint": true
  },
  {
   "date": "2024-07-02",
   "tag": "0623",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0638",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0641",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0645",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0656",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0657",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0658",
   "sev": "D",
   "complaint": false
  },
  {
   "date": "2024-07-02",
   "tag": "0677",
   "sev": "D",
   "complaint": false
  }
 ],
 "source": {
  "name": "Centers for Medicare & Medicaid Services, Nursing Home Care Compare",
  "retrieved": "2026-07-29",
  "licence_number": "085031"
 }
}