Senior Care Records.

Complete Care at Middlebury

778 MIDDLEBURY RD, Middlebury, CT, 06762

Nursing home58 licensed beds0 citations on record
3 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 1 deficiency against Complete Care at Middlebury in Middlebury, Connecticut at its most recent standard inspection on 2025-06-20, 1 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $12,735. Medicare rates it 5 out of 5 overall.

5 / 5Medicare overall rating
58certified beds
1deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $12,735
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.11
Potential for minimal harmThe least serious band.2
Most recent

The last 14 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-09-19 · from a complaint · Actual harm to a resident

G

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2023-09-25 · standard survey · No actual harm, potential for more than minimal harm

F

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2023-09-25 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2023-09-25 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2023-09-25 · standard survey · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2023-09-25 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · F0756 · 2023-09-25 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2023-09-25 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2023-09-25 · standard survey · No actual harm, potential for more than minimal harm

D

Observe each nurse aide's job performance and give regular training.

Nursing and Physician Services Deficiencies · F0730 · 2023-09-25 · standard survey · No actual harm, potential for minimal harm

B

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Administration Deficiencies · F0838 · 2023-09-25 · standard survey · No actual harm, potential for minimal harm

B

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2021-09-15 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2021-09-15 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2021-09-15 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles5 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.83734
Nursing staff turnoverShare of nursing staff who left in a year50.7%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$12,735
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Complete Care at Middlebury

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
PC MIDDLEBURY OPCO LLCOrganization100%since 10/10/2023
PC MIDDLEBURY TOPCO LLCOrganizationNO PERCENTAGE PROVIDEDsince 10/10/2023
PEACE CAPITAL HOLDINGS II LLCOrganizationNO PERCENTAGE PROVIDEDsince 10/10/2023
SMS 2021 TRUSTOrganizationNO PERCENTAGE PROVIDEDsince 10/10/2023
DES CAPITAL LLCOrganizationNOT APPLICABLEsince 10/10/2023
JRK INVESTMENTS LLCOrganizationNOT APPLICABLEsince 10/10/2023
KLUGMAN, JACOBIndividualNOT APPLICABLEsince 10/10/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 10/10/2023
STERNBUCH, DANIELIndividualNOT APPLICABLEsince 10/10/2023
LAGANA, KRISTINIndividualNOT APPLICABLEsince 10/10/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 10/10/2023
STEIN, SHALOMIndividualNOT APPLICABLEsince 10/10/2023

Part of the COMPLETE CARE group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Complete Care at Middlebury a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Complete Care at Middlebury has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2037582471 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 075146.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction