Merrill Gardens at Rockridge
Oakland · 0.2 mi · 150 beds
Citations7Substantiated7
Point at Rockridge, the
4500 Gilbert Street, Oakland, CA, 94611
Residential care home for the elderly186 licensed beds11 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 4 Type A and 7 Type B citations against Point at Rockridge, the in Oakland, California, arising from complaint investigations. Type A is the state's most serious category. Of 48 complaint allegations investigated, 10 were substantiated. State licensing has visited 55 times, most recently on 7/23/2026.
186licensed beds
4Type A citations, from complaints
7Type B citations, from complaints
10 / 48allegations substantiated
55visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 186Bedridden · up to 20Hospice waiver · 20 bedsAge 60 and over
AGE RANGE 60 AND OVER. 186 NON-AMBULATORY, OF WHICH 20 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from24 visits · 4 A · 7 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management26 visits · 2 A · 7 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true10
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation35
UnfoundedDetermined not to have happened3
On file
Reports held by the state
51 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Complaint Investigation Report05/29/2026
Complaint Investigation Report05/29/2026
Complaint Investigation Report04/30/2026
Facility Evaluation Report04/29/2026
Complaint Investigation Report04/03/2026
Complaint Investigation Report02/13/2026
Complaint Investigation Report02/13/2026
Facility Evaluation Report02/03/2026
Complaint Investigation Report12/19/2025
Complaint Investigation Report12/09/2025
Complaint Investigation Report11/04/2025
Facility Evaluation Report07/16/2025
Complaint Investigation Report02/13/2025
Facility Evaluation Report02/13/2025
Facility Evaluation Report01/15/2025
Complaint Investigation Report12/26/2024
Complaint Investigation Report11/12/2024
Facility Evaluation Report11/12/2024
Complaint Investigation Report10/31/2024
Facility Evaluation Report10/31/2024
Complaint Investigation Report09/13/2024
Facility Evaluation Report08/08/2024
Complaint Investigation Report03/06/2024
Facility Evaluation Report01/30/2024
Facility Evaluation Report12/18/2023
Complaint Investigation Report11/30/2023
Facility Evaluation Report11/30/2023
Facility Evaluation Report11/30/2023
Facility Evaluation Report10/26/2023
Facility Evaluation Report09/14/2023
Facility Evaluation Report08/17/2023
Facility Evaluation Report07/12/2023
Facility Evaluation Report07/12/2023
Facility Evaluation Report07/07/2023
Facility Evaluation Report06/23/2023
Facility Evaluation Report06/01/2023
Facility Evaluation Report05/24/2023
Facility Evaluation Report05/17/2023
Facility Evaluation Report05/11/2023
Facility Evaluation Report05/05/2023
Facility Evaluation Report04/29/2023
Facility Evaluation Report04/28/2023
Complaint Investigation Report02/06/2023
Facility Evaluation Report02/06/2023
Complaint Investigation Report01/10/2023
Facility Evaluation Report11/29/2022
Complaint Investigation Report09/23/2022
Facility Evaluation Report09/23/2022
Complaint Investigation Report07/14/2022
Facility Evaluation Report07/14/2022
Facility Evaluation Report08/25/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Hillendale Home Care Oakland
Oakland · 0.3 mi
CitationsNoneSubstantiated0
Piedmont Gardens #1
Oakland · 0.5 mi · 321 beds
CitationsNoneSubstantiated0
Homewatch Caregivers of Oakland
Oakland · 0.6 mi
CitationsNoneSubstantiated0
Opal Care LLC
Oakland · 0.6 mi · 15 beds
Citations21Substantiated21
Johnson's Family Home, INC.
Oakland · 1.0 mi · 6 beds
CitationsNoneSubstantiated0
Contact
Ask Point at Rockridge, the a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 019200873.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction