Senior Care Records.

Complaint Investigation Report

Point at Rockridge, the, Oakland11/12/2024Licence 019200873

Census125
Date signed01/15/2025 04:31:06 PM
The inspector’s account

The complaint alleges that staff did not prevent a resident from inappropriately grabbing another resident.

The LPAs interviewed Witness W1 and Director Foy. The LPAs reviewed email messages concerning the incident between Residents R1 and R2 as well as facility records and health records for Resident R2. The data reviewed did not support the allegation.

Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove them; therefore, the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction