Holy Family Home
Oakland · 0.3 mi · 19 beds
CitationsNoneSubstantiated0
Mercy Retirement & Care Center
3431 Foothill Boulevard, Oakland, CA, 94601
Residential care home for the elderly160 licensed beds1 citation on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 1 Type B citation against Mercy Retirement & Care Center in Oakland, California, arising from complaint investigations. Of 21 complaint allegations investigated, 1 was substantiated. State licensing has visited 27 times, most recently on 3/11/2026.
160licensed beds
0Type A citations, from complaints
1Type B citations, from complaints
1 / 21allegations substantiated
27visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Hospice waiverAge 60 and overDementia care
AGE RANGE 60 AND OLDER. 120 MAY BE NON-AMBULATORY. SUBJECT TO TERMS AND CONDITIONS OF DEMENTIA AND HOSPICE WAIVERS. CHANGE OF LICENSEE EFFECTIVE DATE 04/26/2011.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from13 visits · 1 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management9 visits · 1 A · 3 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true1
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation12
UnfoundedDetermined not to have happened8
On file
Reports held by the state
26 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Facility Evaluation Report03/11/2026
Facility Evaluation Report03/03/2026
Facility Evaluation Report01/05/2026
Complaint Investigation Report01/05/2026
Complaint Investigation Report09/17/2025
Complaint Investigation Report05/22/2025
Complaint Investigation Report05/22/2025
Complaint Investigation Report05/22/2025
Facility Evaluation Report04/16/2025
Facility Evaluation Report04/16/2025
Complaint Investigation Report01/30/2025
Complaint Investigation Report01/15/2025
Complaint Investigation Report10/03/2024
Facility Evaluation Report10/03/2024
Complaint Investigation Report09/12/2024
Complaint Investigation Report08/15/2024
Complaint Investigation Report06/19/2024
Facility Evaluation Report04/12/2024
Facility Evaluation Report03/19/2024
Facility Evaluation Report01/04/2024
Facility Evaluation Report07/25/2023
Complaint Investigation Report04/25/2023
Facility Evaluation Report03/16/2023
Complaint Investigation Report12/28/2022
Facility Evaluation Report03/16/2022
Facility Evaluation Report09/15/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Bellaken Garden
Oakland · 0.7 mi · 58 beds
CitationsNoneSubstantiated0
Rose Garden Vista
Oakland · 0.7 mi · 15 beds
CitationsNoneSubstantiated0
Dimond Care
Oakland · 0.8 mi · 30 beds
CitationsNoneSubstantiated0
Dimond Care II
Oakland · 0.8 mi · 6 beds
CitationsNoneSubstantiated0
Palm Tree Home
Oakland · 0.9 mi · 9 beds
CitationsNoneSubstantiated0
Contact
Ask Mercy Retirement & Care Center a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 015600255.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction