Complaint Investigation Report

Currently the facility staff provide R1 access to the laptop as tolerated by the resident.

This agency has investigated the complaint alleging staff are not allowing a resident in care access to their personal property. We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted, a copy of this report provided.