Complaint Investigation Report

LPAs interviewed S1. S1 stated that R1 is currently on hospice and receiving the end of life care. There was a period of time that R1 did not eat for five days. S1 further reported that R1 often refuses to open her mouth to accept food, drink and medications. S1 also reported that staff make every effort to encourage R1 eat and drink but are often unsuccessful. S1 is confident that R1 is receiving an adequate amount of food in a timely manner as tolerated.

This agency has investigated the complaint alleging s taff did not provide resident food in a timely manner and staff are not providing resident with an adequate amount of food. We have found that the complaint was unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted, a copy of this report provided.