Senior Care Records.

Polaris Rehabilitation and Care Center

2700 E 12th Street, Cheyenne, WY, 82001

Nursing home105 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 23 deficiencies against Polaris Rehabilitation and Care Center in Cheyenne, Wyoming at its most recent standard inspection on 2026-01-15, 23 of them arising from complaints. 3 findings have been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $62,647. CMS currently flags this home for abuse. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
105certified beds
23deficiencies at the last inspection
0immediate-jeopardy findings on record
3actual-harm findings on record
1federal fines, $62,647
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.3
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.35
Potential for minimal harmThe least serious band.1
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Administration Deficiencies · F0838 · 2026-04-22 · from a complaint · No actual harm, potential for more than minimal harm

F

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Nutrition and Dietary Deficiencies · F0800 · 2026-04-22 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · F0756 · 2026-01-15 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2026-01-15 · from a complaint · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2026-01-15 · from a complaint · No actual harm, potential for more than minimal harm

E

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0605 · 2026-01-15 · from a complaint · No actual harm, potential for more than minimal harm

D

Assess the resident when there is a significant change in condition

Resident Assessment and Care Planning Deficiencies · F0637 · 2026-01-15 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies · F0693 · 2026-01-15 · from a complaint · No actual harm, potential for more than minimal harm

D

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Nursing and Physician Services Deficiencies · F0729 · 2026-01-15 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2026-01-15 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-11-14 · from a complaint · Actual harm to a resident

G

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2025-10-24 · from a complaint · Actual harm to a resident

G

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

F

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Resident Rights Deficiencies · F0557 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2025-10-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2025-08-28 · from a complaint · No actual harm, potential for more than minimal harm

F

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2025-08-28 · from a complaint · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.4939
Nursing staff turnoverShare of nursing staff who left in a year69%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$62,647
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Polaris Rehabilitation and Care Center

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
NORTH BIG HORN HOSPITAL DISTRICTOrganizationNOT APPLICABLEsince 10/01/2024
MORRISON, ROBERTIndividualNOT APPLICABLEsince 10/01/2024
SIMMONS, BENJAMINIndividualNOT APPLICABLEsince 10/01/2024
WINTERHOLLER, DAVIDIndividualNOT APPLICABLEsince 10/01/2024
CHEYENNE OPCO LLCOrganizationNOT APPLICABLEsince 01/24/2025
NORTH BIG HORN HOSPITAL DISTRICTOrganizationNOT APPLICABLEsince 01/24/2025
CONNELL, ERICIndividualNOT APPLICABLEsince 01/24/2025
MELVIN, ERICIndividualNOT APPLICABLEsince 10/01/2024
MORRISON, ROBERTIndividualNOT APPLICABLEsince 10/01/2024
SIMMONS, BENJAMINIndividualNOT APPLICABLEsince 01/24/2025
WINTERHOLLER, DAVIDIndividualNOT APPLICABLEsince 01/24/2025
CHEYENNE OPCO LLCOrganizationNOT APPLICABLEsince 01/24/2025
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Polaris Rehabilitation and Care Center a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Polaris Rehabilitation and Care Center has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 3076347986 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 535025.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction