Autumn Lake Healthcare at Crystal Springs
Elkins · 0.1 mi · 84 beds
Citations0Substantiated0
Nella's at Autumn Lake Healthcare
499 FERGUSON ROAD, Elkins, WV, 26241
Nursing home100 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 17 deficiencies against Nella's at Autumn Lake Healthcare in Elkins, West Virginia at its most recent standard inspection on 2025-08-05, 5 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $59,810. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
100certified beds
17deficiencies at the last inspection
1immediate-jeopardy findings on record
0actual-harm findings on record
2federal fines, $59,810
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.33
Potential for minimal harmThe least serious band.1
Most recentFFFELEEEEEDDDDDDDEDE
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · F0801 · 2025-12-30 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-12-30 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-12-30 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2025-12-30 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-08-05 · standard survey · Immediate jeopardy to resident health or safety
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · F0657 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · F0679 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · F0628 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · F0644 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · F0745 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · F0825 · 2025-08-05 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-08-05 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · F0584 · 2024-07-04 · from a complaint · No actual harm, potential for more than minimal harm
Keep all essential equipment working safely.
Environmental Deficiencies · F0908 · 2024-07-04 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · F0585 · 2023-11-08 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are4 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.29033
Nursing staff turnoverShare of nursing staff who left in a year44%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS2
Total fined$59,810
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership
Who owns Nella's at Autumn Lake Healthcare
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| NELLAS OPCO HOLDCO LLC | Organization | 100% | since 06/01/2021 |
| A & R STERN FAMILY WV HOLDINGS LLC | Organization | 99% | since 06/01/2021 |
| STERN, ARYEH | Individual | NOT APPLICABLE | since 06/01/2021 |
| BOLYARD, JONTHAN | Individual | NOT APPLICABLE | since 12/06/2021 |
| CHUA, CATHERINE | Individual | NOT APPLICABLE | since 02/01/2024 |
| SCHWARTZ, MARK | Individual | NOT APPLICABLE | since 06/01/2021 |
| A & R STERN FAMILY WV HOLDINGS LLC | Organization | NOT APPLICABLE | since 06/01/2021 |
| A STERN FAMILY TRUST WV | Organization | NOT APPLICABLE | since 06/01/2021 |
| ACCURATE STAFFING LLC | Organization | NOT APPLICABLE | since 06/01/2021 |
| BRAND SONNENSCHINE LLP | Organization | NOT APPLICABLE | since 06/01/2021 |
| R STERN FAMILY TRUST | Organization | NOT APPLICABLE | since 06/01/2021 |
| BOLYARD, JONTHAN | Individual | NOT APPLICABLE | since 12/06/2021 |
Part of the AUTUMN LAKE HEALTHCARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Elkins Rehabilitation & Care Center
Elkins · 4.6 mi · 111 beds
Citations0Substantiated0
Contact
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 515196.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction