Senior Care Records.

Lake Country Health Services

2195 NORTH SUMMIT VILLAGE WAY, Oconomowoc, WI, 53066

Nursing home100 licensed beds0 citations on record
No mapped location on the state record.
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 2 deficiencies against Lake Country Health Services in Oconomowoc, Wisconsin at its most recent standard inspection on 2025-08-27. 3 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $120,868. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
100certified beds
2deficiencies at the last inspection
3immediate-jeopardy findings on record
1actual-harm findings on record
2federal fines, $120,868
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.3
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.38
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies · F0759 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2025-03-12 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Quality of Life and Care Deficiencies · F0678 · 2025-03-12 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2025-03-12 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-11-04 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-11-04 · from a complaint · Immediate jeopardy to resident health or safety

J

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-11-04 · from a complaint · Actual harm to a resident

G

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

F

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

F

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

E

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · F0585 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Resident Rights Deficiencies · F0620 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Plan the resident's discharge to meet the resident's goals and needs.

Resident Assessment and Care Planning Deficiencies · F0660 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide or get specialized rehabilitative services as required for a resident.

Quality of Life and Care Deficiencies · F0825 · 2024-11-04 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies · F0623 · 2024-06-20 · standard survey · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS3.54462
Nursing staff turnoverShare of nursing staff who left in a year51.8%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS2
Total fined$120,868
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one3
Ownership

Who owns Lake Country Health Services

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
NSHF OPERATIONS LLCOrganization100%since 07/24/2017
MILLS, DAVIDIndividual20%since 06/29/2017
CIBC BANK USAOrganizationNOT APPLICABLEsince 12/03/2025
BAUMANN, TROYIndividualNOT APPLICABLEsince 06/29/2017
HOEHN, JEFFREYIndividualNOT APPLICABLEsince 06/29/2017
CIBC BANK USAOrganizationNOT APPLICABLEsince 12/03/2025
CLIFTONLARSONALLEN LLPOrganizationNOT APPLICABLEsince 05/22/2018
CONTINUUM THERAPY PARTNERS LLCOrganizationNOT APPLICABLEsince 03/01/2025
NORTH SHORE HEALTHCARE LLCOrganizationNOT APPLICABLEsince 10/01/2017
NSH REHAB LLCOrganizationNOT APPLICABLEsince 03/01/2025
WIPFLI LLPOrganizationNOT APPLICABLEsince 02/01/2025
BAUMANN, TROYIndividualNOT APPLICABLEsince 10/01/2017

Part of the NORTH SHORE HEALTHCARE group.

Contact

Ask Lake Country Health Services a question

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What is needed

Lake Country Health Services has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2625602400 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 525702.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction