Senior Care Records.

Glenhaven

612 E OAK ST, Glenwood City, WI, 54013

Nursing home44 licensed beds0 citations on record
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 15 deficiencies against Glenhaven in Glenwood City, Wisconsin at its most recent standard inspection on 2026-03-05, 2 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
44certified beds
15deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.31
Potential for minimal harmThe least serious band.1
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2026-03-05 · standard survey · Actual harm to a resident

G

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

F

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies · F0578 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Resident Rights Deficiencies · F0628 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Resident Assessment and Care Planning Deficiencies · F0636 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2026-03-05 · standard survey · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2025-08-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-08-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-04-02 · from a complaint · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2025-04-02 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-04-02 · from a complaint · No actual harm, potential for more than minimal harm

D

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-12-11 · standard survey · No actual harm, potential for more than minimal harm

F

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Administration Deficiencies · F0851 · 2024-12-11 · standard survey · No actual harm, potential for more than minimal harm

F
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS4.64713
Nursing staff turnoverShare of nursing staff who left in a year53.8%
Ownership

Who owns Glenhaven

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
GLENHAVEN, INC.OrganizationNOT APPLICABLEsince 01/01/1966
LARSON, KEVINIndividualNOT APPLICABLEsince 07/11/2024
MCCUTCHIN, JOHNIndividualNOT APPLICABLEsince 06/01/1991
MOE, SAMANTHAIndividualNOT APPLICABLEsince 07/31/2017
NELSON, LESLEYIndividualNOT APPLICABLEsince 06/15/2010
RAMEY, PAULIndividualNOT APPLICABLEsince 04/24/2024
TUTTLE, CYNDYIndividualNOT APPLICABLEsince 09/04/2018
MCCUTCHIN, JOHNIndividualNOT APPLICABLEsince 06/20/2011
GLENHAVEN, INC.OrganizationNOT APPLICABLEsince 01/01/1966
FIELD, THOMASIndividualNOT APPLICABLEsince 11/01/2022
LARSON, KEVINIndividualNOT APPLICABLEsince 07/11/2024
MCCUTCHIN, JOHNIndividualNOT APPLICABLEsince 06/20/2011

Part of the HEALTH DIMENSIONS GROUP group.

Contact

Ask Glenhaven a question

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What is needed

Glenhaven has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 7152654555 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 525602.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction