Senior Care Records.

Wi Veterans Home-boland Hall

21425 E SPRING ST, Union Grove, WI, 53182

Nursing home158 licensed beds0 citations on record
1 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 21 deficiencies against Wi Veterans Home-boland Hall in Union Grove, Wisconsin at its most recent standard inspection on 2025-01-09, 15 of them arising from complaints. 6 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 6 times, totalling $386,235. CMS currently flags this home for abuse. Medicare rates it 1 out of 5 overall.

1 / 5Medicare overall rating
158certified beds
21deficiencies at the last inspection
6immediate-jeopardy findings on record
3actual-harm findings on record
6federal fines, $386,235
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.6
Actual harmA resident was harmed, but not placed in immediate danger.3
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.36
Potential for minimal harmThe least serious band.1
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies · F0585 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor each resident's preferences, choices, values and beliefs.

Quality of Life and Care Deficiencies · F0675 · 2025-10-01 · from a complaint · Immediate jeopardy to resident health or safety

K

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-10-01 · from a complaint · Immediate jeopardy to resident health or safety

K

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-10-01 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Quality of Life and Care Deficiencies · F0745 · 2025-10-01 · from a complaint · Immediate jeopardy to resident health or safety

J

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

Administration Deficiencies · F0941 · 2025-10-01 · from a complaint · No actual harm, potential for more than minimal harm

F

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Administration Deficiencies · F0944 · 2025-10-01 · from a complaint · No actual harm, potential for more than minimal harm

F

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2025-10-01 · from a complaint · No actual harm, potential for more than minimal harm

E

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2025-10-01 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Resident Rights Deficiencies · F0627 · 2025-10-01 · from a complaint · No actual harm, potential for more than minimal harm

D

Assist a resident in gaining access to vision and hearing services.

Quality of Life and Care Deficiencies · F0685 · 2025-10-01 · from a complaint · No actual harm, potential for more than minimal harm

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-06-12 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Quality of Life and Care Deficiencies · F0742 · 2025-06-12 · from a complaint · Actual harm to a resident

G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-05-13 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-03-26 · from a complaint · Immediate jeopardy to resident health or safety

J

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Quality of Life and Care Deficiencies · F0745 · 2025-03-26 · from a complaint · Actual harm to a resident

G
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are5 of 5
Quality measuresResident outcomes reported by the home1 of 5
Nurse hours per resident per dayReported by the home to CMS6.03047
Nursing staff turnoverShare of nursing staff who left in a year51.4%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS6
Total fined$386,235
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one8
Ownership

Who owns Wi Veterans Home-boland Hall

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
STATE OF WISCONSINOrganization100%since 03/27/2006
PARKER, JAMESIndividualNOT APPLICABLEsince 04/22/2012
SERVATIUS, TAMMYIndividualNOT APPLICABLEsince 10/14/2025
STATE OF WISCONSINOrganizationNOT APPLICABLEsince 03/27/2006
BEAUMONT, LAURENIndividualNOT APPLICABLEsince 09/22/2025
PARKER, JAMESIndividualNOT APPLICABLEsince 04/22/2012
SERVATIUS, TAMMYIndividualNOT APPLICABLEsince 10/14/2025
SIDHU, SARFRAZIndividualNOT APPLICABLEsince 05/21/2022
STATE OF WISCONSINOrganizationNOT APPLICABLEsince 03/27/2006
BEAUMONT, LAURENIndividualNOT APPLICABLEsince 09/22/2025
PARKER, JAMESIndividualNOT APPLICABLEsince 04/22/2012
SERVATIUS, TAMMYIndividualNOT APPLICABLEsince 10/14/2025
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Wi Veterans Home-boland Hall a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Wi Veterans Home-boland Hall has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2628786702 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 525688.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction