Pine Crest Health and Memory Care
2100 E SIXTH ST, Merrill, WI, 54452
Yes. Federal inspectors cited 7 deficiencies against Pine Crest Health and Memory Care in Merrill, Wisconsin at its most recent standard inspection on 2025-05-01, 1 of them arising from complaints. Medicare rates it 4 out of 5 overall.
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
The last 16 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2025-08-27 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2025-06-18 · from a complaint · No actual harm, potential for more than minimal harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · F0761 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · F0697 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-05-01 · standard survey · No actual harm, potential for more than minimal harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · F0732 · 2025-05-01 · standard survey · No actual harm, potential for minimal harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · F0806 · 2024-10-14 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2024-08-20 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2024-03-06 · standard survey · No actual harm, potential for more than minimal harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · F0882 · 2024-03-06 · standard survey · No actual harm, potential for minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2023-03-08 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2023-03-08 · standard survey · No actual harm, potential for more than minimal harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · F0758 · 2023-03-08 · standard survey · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2023-03-08 · standard survey · No actual harm, potential for more than minimal harm
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
Who owns Pine Crest Health and Memory Care
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| BURNAM, SOON | Individual | NOT APPLICABLE | since 04/29/2025 |
| JORGENSEN, DAVID | Individual | NOT APPLICABLE | since 04/29/2025 |
| BURNAM, SOON | Individual | NOT APPLICABLE | since 04/29/2025 |
| KEETCH, CHAD | Individual | NOT APPLICABLE | since 03/01/2011 |
| HANSON, RYAN | Individual | NOT APPLICABLE | since 08/13/2025 |
| SMITH, DANIEL | Individual | NOT APPLICABLE | since 08/13/2025 |
| PORT, BARRY | Individual | NOT APPLICABLE | since 08/18/2025 |
| ENSIGN SERVICES INC | Organization | NOT APPLICABLE | since 04/29/2025 |
| MERRILL HEALTH HOLDINGS LLC | Organization | NOT APPLICABLE | since 08/13/2025 |
| STANDARD BEARER HEALTHCARE OP, LP | Organization | NOT APPLICABLE | since 12/12/2025 |
| THE ENSIGN GROUP INC | Organization | NOT APPLICABLE | since 12/12/2025 |
| HANSON, RYAN | Individual | NOT APPLICABLE | since 08/13/2025 |
Part of the THE ENSIGN GROUP group.
Ask Pine Crest Health and Memory Care a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 525326.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction