Senior Care Records.

Richfield Health Center - Salem

3719 KNOLLRIDGE ROAD, Salem, VA, 24153

Nursing home112 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 10 deficiencies against Richfield Health Center - Salem in Salem, Virginia at its most recent standard inspection on 2024-05-15. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $15,465. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
112certified beds
10deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $15,465
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.30
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies · F0760 · 2024-12-05 · from a complaint · Actual harm to a resident

G

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2024-12-05 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide timely, quality laboratory services/tests to meet the needs of residents.

Administration Deficiencies · F0770 · 2024-12-05 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide or get specialized rehabilitative services as required for a resident.

Quality of Life and Care Deficiencies · F0825 · 2024-12-05 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies · F0582 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies · F0756 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2024-05-15 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2023-02-08 · standard survey · No actual harm, potential for more than minimal harm

E

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2023-02-08 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2023-02-08 · standard survey · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2023-02-08 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2023-02-08 · standard survey · No actual harm, potential for more than minimal harm

D

Provide timely, quality laboratory services/tests to meet the needs of residents.

Administration Deficiencies · F0770 · 2023-02-08 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home3 of 5
Nurse hours per resident per dayReported by the home to CMS4.33692
Nursing staff turnoverShare of nursing staff who left in a year51.5%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$15,465
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Richfield Health Center - Salem

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
FRIENDSHIP FOUNDATION INCOrganization100%since 10/01/2023
BISHOP, NATHANIELIndividualNOT APPLICABLEsince 10/01/2023
FELDMANN, GREGIndividualNOT APPLICABLEsince 10/01/2023
HOFF, JOSEPHIndividualNOT APPLICABLEsince 10/01/2023
JOHNSON, CYNDAIndividualNOT APPLICABLEsince 10/01/2023
LAWSON, ROBERTIndividualNOT APPLICABLEsince 10/01/2023
MITCHELL, CYNTHIAIndividualNOT APPLICABLEsince 10/01/2023
NESTER, PAULIndividualNOT APPLICABLEsince 10/01/2023
SANDEL, ROBERTIndividualNOT APPLICABLEsince 10/01/2023
SHANNON, CHARLESIndividualNOT APPLICABLEsince 10/01/2023
BISHOP, NATHANIELIndividualNOT APPLICABLEsince 10/01/2023
COMBS, GLENIndividualNOT APPLICABLEsince 10/01/2023
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Richfield Health Center - Salem a question

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What is needed

Richfield Health Center - Salem has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 5403804500 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 495013.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction