Senior Care Records.

The Laurels of University Park

2420 PEMBERTON RD, Richmond, VA, 23233

Nursing home145 licensed beds0 citations on record
No mapped location on the state record.
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 22 deficiencies against The Laurels of University Park in Richmond, Virginia at its most recent standard inspection on 2024-04-24, 4 of them arising from complaints. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
145certified beds
22deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.61
Potential for minimal harmThe least serious band.4
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies · F0658 · 2025-10-28 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2024-04-24 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

E

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

E

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

E

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies · F0583 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Resident Rights Deficiencies · F0622 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Resident Rights Deficiencies · F0625 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

PASARR screening for Mental disorders or Intellectual Disabilities

Resident Assessment and Care Planning Deficiencies · F0645 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2024-04-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies · F0686 · 2024-04-24 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies · F0692 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Quality of Life and Care Deficiencies · F0698 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Infection Control Deficiencies · F0887 · 2024-04-24 · standard survey · No actual harm, potential for more than minimal harm

D

Observe each nurse aide's job performance and give regular training.

Nursing and Physician Services Deficiencies · F0730 · 2024-04-24 · standard survey · No actual harm, potential for minimal harm

C

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · F0732 · 2024-04-24 · standard survey · No actual harm, potential for minimal harm

C
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.49113
Nursing staff turnoverShare of nursing staff who left in a year44.4%
Ownership

Who owns The Laurels of University Park

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
KHAN, ANISIndividualNOT APPLICABLEsince 02/01/2016
QAZI, MOHAMMADIndividualNOT APPLICABLEsince 02/01/2016
LAUREL HEALTH CARE COMPANYOrganizationNOT APPLICABLEsince 02/01/2016
CONRAD, THOMASIndividualNOT APPLICABLEsince 04/04/2022
FELTY, DANNYIndividualNOT APPLICABLEsince 01/01/2025
KHAN, ANISIndividualNOT APPLICABLEsince 02/01/2016
QAZI, MOHAMMADIndividualNOT APPLICABLEsince 02/01/2016
QAZI, MOHAMMADIndividualNOT APPLICABLEsince 02/10/2026
LAUREL HEALTH CARE COMPANYOrganizationNOT APPLICABLEsince 04/03/2025
CONRAD, THOMASIndividualNOT APPLICABLEsince 04/04/2022
FELTY, DANNYIndividualNOT APPLICABLEsince 01/01/2025
KHAN, ANISIndividualNOT APPLICABLEsince 02/01/2016

Part of the CIENA HEALTHCARE/LAUREL HEALTH CARE group.

Contact

Ask The Laurels of University Park a question

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What is needed

The Laurels of University Park has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 8047479200 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 495109.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction