Shalom Gardens Health & Rehabilitation
Richmond · 0.3 mi · 101 beds
Citations0Substantiated0
Canterbury Rehabilitation and Healthcare Center
1776 CAMBRIDGE DRIVE, Richmond, VA, 23238
Nursing home183 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 35 deficiencies against Canterbury Rehabilitation and Healthcare Center in Richmond, Virginia at its most recent standard inspection on 2024-07-25, 29 of them arising from complaints. 3 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 3 times, totalling $436,524. CMS currently flags this home for abuse. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
183certified beds
35deficiencies at the last inspection
3immediate-jeopardy findings on record
2actual-harm findings on record
3federal fines, $436,524
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.3
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.127
Potential for minimal harmThe least serious band.0
Most recentJJGEDDDDDDDDDDDDDDED
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-04-09 · from a complaint · Immediate jeopardy to resident health or safety
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2026-04-09 · from a complaint · Immediate jeopardy to resident health or safety
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2026-04-09 · from a complaint · Actual harm to a resident
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · F0730 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration Deficiencies · F0941 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies · F0944 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Provide training in compliance and ethics.
Administration Deficiencies · F0946 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Administration Deficiencies · F0949 · 2026-04-09 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2026-01-29 · from a complaint · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2026-01-29 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2026-01-29 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2025-12-30 · from a complaint · No actual harm, potential for more than minimal harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · F0655 · 2025-12-30 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.33927
Nursing staff turnoverShare of nursing staff who left in a year58.1%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS3
Total fined$436,524
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one3
Ownership
Who owns Canterbury Rehabilitation and Healthcare Center
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| QUINTO DELTA LLC | Organization | 89% | since 12/31/2019 |
| TRYKO DELTA HOLDINGS LLC | Organization | 67% | since 12/30/2019 |
| M&T BANK | Organization | NOT APPLICABLE | since 12/30/2019 |
| JONES, NICHELLE | Individual | NOT APPLICABLE | since 03/15/2021 |
| LAW, JOSEPH | Individual | NOT APPLICABLE | since 02/10/2020 |
| JONES, NICHELLE | Individual | NOT APPLICABLE | since 03/15/2021 |
| POSEN, MINDEE | Individual | NOT APPLICABLE | since 12/30/2019 |
| MARQUIS LIMITED LLC | Organization | NOT APPLICABLE | since 12/30/2019 |
| RELIANT PRO REHAB LLC | Organization | NOT APPLICABLE | since 12/30/2019 |
| ABBASI, GOHAR | Individual | NOT APPLICABLE | since 12/30/2019 |
| JONES, NICHELLE | Individual | NOT APPLICABLE | since 03/12/2021 |
| FLAGLER, OSHER | Individual | NOT APPLICABLE | since 05/05/2025 |
Part of the MARQUIS HEALTH SERVICES group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Lakewood Manor
Richmond · 0.5 mi · 96 beds
Citations0Substantiated0
Our Lady of Hope Health Center
Richmond · 2.7 mi · 75 beds
Citations0Substantiated0
Cedarfield Pinnacle Living
Richmond · 3.2 mi · 20 beds
CitationsNoneSubstantiated0
August Healthcare at Richmond
Richmond · 4.9 mi · 32 beds
Citations0Substantiated0
Westport Rehabilitation and Nursing Center
Richmond · 5.8 mi · 225 beds
Citations0Substantiated0
Contact
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 495272.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction