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Marcella Post Acute

305 MARCELLA ROAD, Hampton, VA, 23666

Nursing home180 licensed beds0 citations on record
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 26 deficiencies against Marcella Post Acute in Hampton, Virginia at its most recent standard inspection on 2021-10-28, 15 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
180certified beds
26deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.52
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2026-05-20 · from a complaint · Actual harm to a resident

G

Keep all essential equipment working safely.

Environmental Deficiencies · F0908 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

F

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Environmental Deficiencies · F0925 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

F

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies · F0684 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies · F0725 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

E

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Nutrition and Dietary Deficiencies · F0802 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Nutrition and Dietary Deficiencies · F0809 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Resident Rights Deficiencies · F0628 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies · F0883 · 2026-05-20 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide or obtain dental services for each resident.

Quality of Life and Care Deficiencies · F0791 · 2024-05-30 · from a complaint · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2024-05-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2024-05-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Administration Deficiencies · F0840 · 2024-05-30 · from a complaint · No actual harm, potential for more than minimal harm

D

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Environmental Deficiencies · F0925 · 2021-10-28 · standard survey · No actual harm, potential for more than minimal harm

F
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.06538
Nursing staff turnoverShare of nursing staff who left in a year60.2%
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

The Chesapeake

Newport News · 4.2 mi · 52 beds

Citations0Substantiated0
Contact

Ask Marcella Post Acute a question

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What is needed

Marcella Post Acute has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 7578278953 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 495305.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction