The Laurels of Bon Air
Bon Air · 3.5 mi · 124 beds
Citations0Substantiated0
The Laurels of Willow Creek
11611 ROBIOUS ROAD, Midlothian, VA, 23113
Nursing home120 licensed beds0 citations on record
5 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 18 deficiencies against The Laurels of Willow Creek in Midlothian, Virginia at its most recent standard inspection on 2023-09-13, 6 of them arising from complaints. 2 findings have been recorded at the actual-harm level. Medicare rates it 2 out of 5 overall.
2 / 5Medicare overall rating
120certified beds
18deficiencies at the last inspection
0immediate-jeopardy findings on record
2actual-harm findings on record
0federal fines
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.2
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.51
Potential for minimal harmThe least serious band.1
Most recentEEEEDDDDDDDDDDDDDCGG
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · F0697 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2023-09-13 · from a complaint · No actual harm, potential for more than minimal harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · F0757 · 2023-09-13 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · F0580 · 2023-09-13 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · F0585 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2023-09-13 · from a complaint · No actual harm, potential for more than minimal harm
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · F0676 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2023-09-13 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · F0698 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · F0700 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · F0725 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies · F0800 · 2023-09-13 · from a complaint · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2023-09-13 · standard survey · No actual harm, potential for more than minimal harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · F0732 · 2023-09-13 · standard survey · No actual harm, potential for minimal harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · F0684 · 2022-03-24 · standard survey · Actual harm to a resident
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2022-03-24 · standard survey · Actual harm to a resident
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.24214
Nursing staff turnoverShare of nursing staff who left in a year47%
Ownership
Who owns The Laurels of Willow Creek
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| QAZI, MOHAMMAD | Individual | NOT APPLICABLE | since 02/01/2016 |
| KHAN, ANIS | Individual | NOT APPLICABLE | since 02/01/2016 |
| QAZI, MOHAMMAD | Individual | NOT APPLICABLE | since 02/01/2016 |
| STOBB, DAVID | Individual | NOT APPLICABLE | since 02/01/2016 |
| LAUREL HEALTH CARE COMPANY | Organization | NOT APPLICABLE | since 01/02/2016 |
| FELTY, DANNY | Individual | NOT APPLICABLE | since 01/01/2025 |
| KHAN, ANIS | Individual | NOT APPLICABLE | since 02/01/2016 |
| QAZI, MOHAMMAD | Individual | NOT APPLICABLE | since 02/01/2016 |
| SHIVE, STACIE | Individual | NOT APPLICABLE | since 10/25/2021 |
| LAUREL HEALTH CARE COMPANY | Organization | NOT APPLICABLE | since 04/03/2025 |
| SELECT REHABILITATION, LLC | Organization | NOT APPLICABLE | since 07/01/2024 |
| FELTY, DANNY | Individual | NOT APPLICABLE | since 01/01/2025 |
Part of the CIENA HEALTHCARE/LAUREL HEALTH CARE group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Southampton Rehabilitation and Healthcare Center
Richmond · 4.9 mi · 195 beds
Citations0Substantiated0
The Haven at Brandermill Woods
Midlothian · 5.0 mi · 60 beds
Citations0Substantiated0
Beaufont Health and Rehabilitation Center
Richmond · 5.3 mi · 120 beds
Citations0Substantiated0
Lakewood Manor
Richmond · 6.0 mi · 96 beds
Citations0Substantiated0
Contact
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 495257.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction