Senior Care Records.

Heritage Park Healthcare and Rehabilitation

2700 West 5600 South, Roy, UT, 84067

Nursing home176 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 12 deficiencies against Heritage Park Healthcare and Rehabilitation in Roy, Utah at its most recent standard inspection on 2024-07-02, 1 of them arising from complaints. 3 findings have been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $36,645. CMS currently flags this home for abuse. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
176certified beds
12deficiencies at the last inspection
0immediate-jeopardy findings on record
3actual-harm findings on record
1federal fines, $36,645
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.3
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.24
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-07-02 · from a complaint · Actual harm to a resident

G

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-07-02 · standard survey · Actual harm to a resident

G

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies · F0804 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies · F0584 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

D

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Resident Assessment and Care Planning Deficiencies · F0640 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies · F0697 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies · F0755 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

D

Provide timely, quality laboratory services/tests to meet the needs of residents.

Administration Deficiencies · F0770 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-07-02 · standard survey · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2023-10-24 · from a complaint · No actual harm, potential for more than minimal harm

E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2022-11-15 · standard survey · Actual harm to a resident

G

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies · F0580 · 2022-11-15 · standard survey · No actual harm, potential for more than minimal harm

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2022-11-15 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2022-11-15 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies · F0757 · 2022-11-15 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2022-11-15 · standard survey · No actual harm, potential for more than minimal harm

D

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies · F0867 · 2022-11-15 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.83853
Nursing staff turnoverShare of nursing staff who left in a year46.8%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS1
Total fined$36,645
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership

Who owns Heritage Park Healthcare and Rehabilitation

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
FLETCHER, JEFFIndividualNOT APPLICABLEsince 06/01/2017
STELTER, CASEYIndividualNOT APPLICABLEsince 01/24/2018
BURNAM, SOONIndividualNOT APPLICABLEsince 06/01/2017
KEETCH, CHADIndividualNOT APPLICABLEsince 03/01/2011
MOSS, TYLERIndividualNOT APPLICABLEsince 06/01/2017
WEST 5600 HEALTHCARE LLCOrganizationNOT APPLICABLEsince 06/01/2017
FLETCHER, JEFFIndividualNOT APPLICABLEsince 06/01/2017
STELTER, CASEYIndividualNOT APPLICABLEsince 01/24/2018
ENSIGN SERVICES INCOrganizationNOT APPLICABLEsince 06/01/2017
STANDARD BEARER HEALTHCARE OP, LPOrganizationNOT APPLICABLEsince 06/01/2017
THE ENSIGN GROUP INCOrganizationNOT APPLICABLEsince 06/01/2017
WEST 5600 HEALTH HOLDINGS LLCOrganizationNOT APPLICABLEsince 06/01/2017

Part of the THE ENSIGN GROUP group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Heritage Park Healthcare and Rehabilitation a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Heritage Park Healthcare and Rehabilitation has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 8018259731 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 465003.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction