Aspen Ridge of Utah Valley
Orem · 1.3 mi · 24 beds
Citations0Substantiated0
Provo Rehabilitation and Nursing
1001 North 500 West, Provo, UT, 84604
Nursing home220 licensed beds0 citations on record
4 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 16 deficiencies against Provo Rehabilitation and Nursing in Provo, Utah at its most recent standard inspection on 2024-10-21, 10 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $82,617. CMS currently flags this home for abuse. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
220certified beds
16deficiencies at the last inspection
1immediate-jeopardy findings on record
26actual-harm findings on record
2federal fines, $82,617
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.26
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.48
Potential for minimal harmThe least serious band.0
Most recentJGGGGGGGGEDDDDDDHHHH
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2026-03-16 · from a complaint · Immediate jeopardy to resident health or safety
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2026-03-16 · from a complaint · Actual harm to a resident
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2026-03-16 · from a complaint · Actual harm to a resident
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2026-03-16 · from a complaint · Actual harm to a resident
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2026-03-16 · from a complaint · Actual harm to a resident
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Administration Deficiencies · F0840 · 2026-03-16 · from a complaint · Actual harm to a resident
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · F0865 · 2026-03-16 · from a complaint · Actual harm to a resident
Keep all essential equipment working safely.
Environmental Deficiencies · F0908 · 2026-03-16 · from a complaint · Actual harm to a resident
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-10-21 · from a complaint · Actual harm to a resident
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2024-10-21 · standard survey · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2024-10-21 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2024-10-21 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2024-10-21 · standard survey · No actual harm, potential for more than minimal harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · F0697 · 2024-10-21 · standard survey · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2024-10-21 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · F0757 · 2024-10-21 · standard survey · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2023-01-30 · standard survey · Actual harm to a resident
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · F0692 · 2023-01-30 · standard survey · Actual harm to a resident
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · F0835 · 2023-01-30 · standard survey · Actual harm to a resident
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · F0867 · 2023-01-30 · standard survey · Actual harm to a resident
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.87871
Nursing staff turnoverShare of nursing staff who left in a year54.5%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS2
Total fined$82,617
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership
Who owns Provo Rehabilitation and Nursing
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| HOOPES, TRAVIS | Individual | NOT APPLICABLE | since 10/01/2009 |
| MARTINEZ, MARK | Individual | NOT APPLICABLE | since 05/30/2024 |
| BURNAM, SOON | Individual | NOT APPLICABLE | since 10/01/2009 |
| KEETCH, CHAD | Individual | NOT APPLICABLE | since 03/01/2011 |
| MOSS, TYLER | Individual | NOT APPLICABLE | since 05/01/2016 |
| NURSA INC | Organization | NOT APPLICABLE | since 05/01/2016 |
| RIVERVIEW HEALTHCARE, INC. | Organization | NOT APPLICABLE | since 05/01/2016 |
| RUBICON STAFFING LLC | Organization | NOT APPLICABLE | since 05/01/2016 |
| HOOPES, TRAVIS | Individual | NOT APPLICABLE | since 10/01/2009 |
| MARTINEZ, MARK | Individual | NOT APPLICABLE | since 05/30/2024 |
| CARETRUST GP LLC | Organization | NOT APPLICABLE | since 05/01/2016 |
| CARETRUST REIT INC | Organization | NOT APPLICABLE | since 05/01/2016 |
Part of the THE ENSIGN GROUP group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Orem Rehabilitation and Nursing Center
Orem · 1.9 mi · 120 beds
Citations0Substantiated0
Stonehenge of Orem
Orem · 4.1 mi · 34 beds
Citations0Substantiated0
Cascades at Orchard Park
Orem · 4.6 mi · 52 beds
Citations0Substantiated0
Contact
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 465119.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction