Windsor Las Palmas Nursing and Rehabilitation Cent
McAllen · 5.0 mi · 120 beds
Citations0Substantiated0
The Heights of Alamo
1214 S. ALAMO ROAD, Alamo, TX, 78516
Nursing home130 licensed beds0 citations on record
4 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 9 deficiencies against The Heights of Alamo in Alamo, Texas at its most recent standard inspection on 2025-06-05, 2 of them arising from complaints. 1 finding has been recorded at the actual-harm level. Medicare has fined it 1 time, totalling $8,414. Medicare rates it 5 out of 5 overall.
5 / 5Medicare overall rating
130certified beds
9deficiencies at the last inspection
0immediate-jeopardy findings on record
1actual-harm findings on record
1federal fines, $8,414
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.11
Potential for minimal harmThe least serious band.0
Most recentDDDDDDDDDGDD
The last 12 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-11-13 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2025-11-13 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · F0578 · 2025-06-05 · standard survey · No actual harm, potential for more than minimal harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · F0641 · 2025-06-05 · standard survey · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-06-05 · standard survey · No actual harm, potential for more than minimal harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · F0690 · 2025-06-05 · standard survey · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2025-06-05 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-06-05 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-06-05 · standard survey · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-05-05 · from a complaint · Actual harm to a resident
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0602 · 2025-05-05 · from a complaint · No actual harm, potential for more than minimal harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0609 · 2025-05-05 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below5 of 5
Health inspectionBased on the last three inspection cycles4 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.18033
Nursing staff turnoverShare of nursing staff who left in a year38.9%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS1
Total fined$8,414
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one1
Ownership
Who owns The Heights of Alamo
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| CAPITAL FUNDING GROUP, INC. | Organization | NOT APPLICABLE | since 10/15/2020 |
| APOLINAR, ADAM | Individual | NOT APPLICABLE | since 08/01/2015 |
| TOUCHSTONE STRATEGIES - ALAMO LLC | Organization | NOT APPLICABLE | since 04/01/2021 |
| CAMPBELL, LESLIE | Individual | NOT APPLICABLE | since 04/01/2021 |
| CASTILLO, LYNNEA | Individual | NOT APPLICABLE | since 04/01/2021 |
| GILCREASE, CYNTHIA | Individual | NOT APPLICABLE | since 04/01/2021 |
| SALINAS RODRIGUEZ, MONICA | Individual | NOT APPLICABLE | since 04/01/2021 |
| SEHLKE, BRYON | Individual | NOT APPLICABLE | since 04/01/2021 |
| STUTZNER, FEDERICO | Individual | NOT APPLICABLE | since 09/20/2021 |
| ZUROVEC, DARRELL | Individual | NOT APPLICABLE | since 04/01/2021 |
| CARVAJAL, CHARLES | Individual | NOT APPLICABLE | since 07/11/2025 |
| CARVAJAL, MARK | Individual | NOT APPLICABLE | since 07/11/2025 |
Part of the TOUCHSTONE COMMUNITIES group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Mcallen Transitional Care Center
McAllen · 5.0 mi · 100 beds
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Mcallen Nursing Center
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Contact
Ask The Heights of Alamo a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 676441.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction