Chelsea Gardens
Missouri City · 0.6 mi · 60 beds
Citations0Substantiated0
Windsor Quail Valley Post-acute Healthcare
3640 Hampton Dr, Missouri City, TX, 77459
Nursing home120 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 3 deficiencies against Windsor Quail Valley Post-acute Healthcare in Missouri City, Texas at its most recent standard inspection on 2025-03-06, 3 of them arising from complaints. 4 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $52,036. Medicare rates it 3 out of 5 overall.
3 / 5Medicare overall rating
120certified beds
3deficiencies at the last inspection
4immediate-jeopardy findings on record
0actual-harm findings on record
2federal fines, $52,036
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.4
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.11
Potential for minimal harmThe least serious band.0
Most recentDDDDJDJJJDDEEED
The last 15 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2025-12-03 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2025-03-06 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-03-06 · from a complaint · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2024-08-22 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · F0686 · 2024-07-19 · from a complaint · Immediate jeopardy to resident health or safety
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2024-04-29 · from a complaint · No actual harm, potential for more than minimal harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0600 · 2024-02-29 · from a complaint · Immediate jeopardy to resident health or safety
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0607 · 2024-02-29 · from a complaint · Immediate jeopardy to resident health or safety
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2024-02-29 · from a complaint · Immediate jeopardy to resident health or safety
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2024-02-29 · from a complaint · No actual harm, potential for more than minimal harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · F0625 · 2024-01-12 · from a complaint · No actual harm, potential for more than minimal harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · F0658 · 2022-10-18 · standard survey · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2022-10-18 · standard survey · No actual harm, potential for more than minimal harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · F0759 · 2022-10-18 · standard survey · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2022-10-18 · standard survey · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.09134
Nursing staff turnoverShare of nursing staff who left in a year41.7%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS2
Total fined$52,036
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership
Who owns Windsor Quail Valley Post-acute Healthcare
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| OAKBEND MEDICAL CENTER | Organization | 100% | since 01/28/2015 |
| BAIRD, DANIEL | Individual | NOT APPLICABLE | since 04/13/2021 |
| CLAPP, BARBARA | Individual | NOT APPLICABLE | since 06/01/2021 |
| CORTESE, DAREN | Individual | NOT APPLICABLE | since 08/10/2021 |
| CRAYTON, TOM | Individual | NOT APPLICABLE | since 01/15/2013 |
| DORMAN, JOHN | Individual | NOT APPLICABLE | since 01/18/2022 |
| FREUDENBERGER, JOSEPH | Individual | NOT APPLICABLE | since 01/28/2015 |
| GIBSON, PATRICIA | Individual | NOT APPLICABLE | since 08/01/2021 |
| HALEY, JEFF | Individual | NOT APPLICABLE | since 07/15/2016 |
| HUGHES, RUSTON | Individual | NOT APPLICABLE | since 01/01/2024 |
| KING, ABBY | Individual | NOT APPLICABLE | since 01/23/2018 |
| KING, ELIZABETH | Individual | NOT APPLICABLE | since 01/17/2023 |
Part of the WELLSENTIAL HEALTH group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Park Manor of Quail Valley
Missouri City · 1.2 mi · 125 beds
Citations0Substantiated0
Paradigm at First Colony
Missouri City · 2.5 mi · 150 beds
Citations0Substantiated0
Ignite Medical Resort Sugar Land, LLC
Sugar Land · 4.9 mi · 90 beds
Citations0Substantiated0
Sugar Land Health Care Center
Sugar Land · 5.4 mi · 150 beds
Citations0Substantiated0
The Crescent
Sugar Land · 5.6 mi · 112 beds
Citations0Substantiated0
Contact
Ask Windsor Quail Valley Post-acute Healthcare a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 676371.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction