Carrara
Plano · 0.5 mi · 112 beds
Citations0Substantiated0
The Hillcrest of North Dallas
18648 HILLCREST RD, Dallas, TX, 75252
Nursing home120 licensed beds0 citations on record
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. Federal inspectors cited 10 deficiencies against The Hillcrest of North Dallas in Dallas, Texas at its most recent standard inspection on 2025-07-31, 7 of them arising from complaints. 5 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 3 times, totalling $221,052. Medicare rates it 1 out of 5 overall.
1 / 5Medicare overall rating
120certified beds
10deficiencies at the last inspection
5immediate-jeopardy findings on record
1actual-harm findings on record
3federal fines, $221,052
What the inspectors found
Every deficiency on record, by how serious CMS judged it
CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.
Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.5
Actual harmA resident was harmed, but not placed in immediate danger.1
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.38
Potential for minimal harmThe least serious band.0
Most recentDEEEEDDDDDEEEDDDEGEE
The last 20 findings, newest first
Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-12-01 · from a complaint · No actual harm, potential for more than minimal harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · F0677 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · F0812 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · F0880 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · F0919 · 2025-07-31 · standard survey · No actual harm, potential for more than minimal harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · F0550 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · F0689 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · F0791 · 2025-07-31 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2025-06-03 · from a complaint · No actual harm, potential for more than minimal harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2025-05-22 · from a complaint · No actual harm, potential for more than minimal harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · F0760 · 2025-05-22 · from a complaint · No actual harm, potential for more than minimal harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · F0656 · 2025-05-01 · from a complaint · No actual harm, potential for more than minimal harm
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies · F0624 · 2025-04-04 · from a complaint · No actual harm, potential for more than minimal harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · F0695 · 2024-12-07 · from a complaint · No actual harm, potential for more than minimal harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · F0558 · 2024-12-02 · from a complaint · No actual harm, potential for more than minimal harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · F0688 · 2024-09-16 · from a complaint · Actual harm to a resident
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · F0755 · 2024-08-30 · from a complaint · No actual harm, potential for more than minimal harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · F0842 · 2024-08-30 · from a complaint · No actual harm, potential for more than minimal harm
Medicare’s own rating
How CMS scores this home
These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.
OverallCombines the three below1 of 5
Health inspectionBased on the last three inspection cycles1 of 5
StaffingNurse hours per resident, adjusted for how sick residents are1 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS2.65678
Nursing staff turnoverShare of nursing staff who left in a year68.3%
Penalties
What Medicare has fined this home
FinesCivil money penalties imposed by CMS3
Total fined$221,052
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one4
Ownership
Who owns The Hillcrest of North Dallas
Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.
| Owner | Role | Share | Since |
|---|---|---|---|
| DALLAS COUNTY HOSPITAL DISTRICT | Organization | 100% | since 04/01/2017 |
| BRADLEY, SHANNAN | Individual | NOT APPLICABLE | since 12/11/2023 |
| CASTANEDA, EDMUNDO | Individual | NOT APPLICABLE | since 01/10/2022 |
| CERISE, FREDERICK | Individual | NOT APPLICABLE | since 03/24/2014 |
| HILLCREST OF NORTH DALLAS LLC | Organization | NOT APPLICABLE | since 11/01/2022 |
| GARETZ, DAVID | Individual | NOT APPLICABLE | since 11/01/2022 |
| GURWITZ, SOLOMON | Individual | NOT APPLICABLE | since 06/26/2025 |
| KAPLAN, ESTHER | Individual | NOT APPLICABLE | since 06/26/2025 |
| KAPLAN, MOSHA | Individual | NOT APPLICABLE | since 06/26/2025 |
| MINDLE, ADAM | Individual | NOT APPLICABLE | since 06/26/2025 |
| STERNSHEIN, JENNIFER | Individual | NOT APPLICABLE | since 06/26/2025 |
| UNGER, JEFFREY | Individual | NOT APPLICABLE | since 06/26/2025 |
Part of the OPCO SKILLED MANAGEMENT group.
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
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Contact
Ask The Hillcrest of North Dallas a question
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Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 676315.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction