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Las Colinas of Westover

9738 WESTOVER HILLS BLVD, San Antonio, TX, 78251

Nursing home140 licensed beds0 citations on record
Call 2103055730DirectionsAsk a question
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 12 deficiencies against Las Colinas of Westover in San Antonio, Texas at its most recent standard inspection on 2025-12-03, 3 of them arising from complaints. 4 findings have been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare has fined it 2 times, totalling $38,630. Medicare rates it 2 out of 5 overall.

2 / 5Medicare overall rating
140certified beds
12deficiencies at the last inspection
4immediate-jeopardy findings on record
0actual-harm findings on record
2federal fines, $38,630
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.4
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.35
Potential for minimal harmThe least serious band.0
Most recent

The last 20 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-12-05 · from a complaint · No actual harm, potential for more than minimal harm

D

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies · F0641 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies · F0656 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

E

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

E

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Administration Deficiencies · F0940 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

E

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

Administration Deficiencies · F0941 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

E

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Administration Deficiencies · F0944 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

E

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Nursing and Physician Services Deficiencies · F0947 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

E

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies · F0921 · 2025-12-03 · standard survey · No actual harm, potential for more than minimal harm

D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies · F0921 · 2025-11-25 · from a complaint · No actual harm, potential for more than minimal harm

E

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies · F0842 · 2025-11-25 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2024-09-27 · standard survey · No actual harm, potential for more than minimal harm

E

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Resident Rights Deficiencies · F0577 · 2024-09-27 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2024-09-27 · standard survey · No actual harm, potential for more than minimal harm

E

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2024-09-27 · standard survey · No actual harm, potential for more than minimal harm

E

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Environmental Deficiencies · F0925 · 2024-09-27 · standard survey · No actual harm, potential for more than minimal harm

E
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below2 of 5
Health inspectionBased on the last three inspection cycles2 of 5
StaffingNurse hours per resident, adjusted for how sick residents are2 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.34044
Nursing staff turnoverShare of nursing staff who left in a year43.9%
Penalties

What Medicare has fined this home

FinesCivil money penalties imposed by CMS2
Total fined$38,630
Payment denials and other penaltiesMedicare refusing to pay for new admissions is the usual one2
Ownership

Who owns Las Colinas of Westover

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
MEDINA COUNTY HOSPITAL DISTRICTOrganization100%since 03/31/2017
BELL, BILLIEIndividualNOT APPLICABLEsince 06/03/2023
FROSCH, KEVINIndividualNOT APPLICABLEsince 02/01/2010
CARTER KRIEGER, LORIIndividualNOT APPLICABLEsince 07/20/2020
BAIN, WILLIAMIndividualNOT APPLICABLEsince 05/23/2011
BELL, BILLIEIndividualNOT APPLICABLEsince 06/03/2023
FROSCH, KEVINIndividualNOT APPLICABLEsince 02/01/2010
HARDT, TIMOTHYIndividualNOT APPLICABLEsince 05/23/2011
JOHNSON, TONYIndividualNOT APPLICABLEsince 11/26/2012
WINDROW, ZACHARYIndividualNOT APPLICABLEsince 11/26/2012
WINKLER, JUDYIndividualNOT APPLICABLEsince 05/01/2004
YOUNG, CARLTONIndividualNOT APPLICABLEsince 05/01/2006

Part of the CARING HEALTHCARE GROUP group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask Las Colinas of Westover a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

Las Colinas of Westover has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 2103055730 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 676328.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction