Senior Care Records.

NHC Healthcare, Hendersonville

370 OLD SHACKLE ISLAND RD, Hendersonville, TN, 37075

Nursing home122 licensed beds0 citations on record
2 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 2 deficiencies against NHC Healthcare, Hendersonville in Hendersonville, Tennessee at its most recent standard inspection on 2026-03-18, 2 of them arising from complaints. 1 finding has been recorded at the immediate-jeopardy level, the most serious CMS uses, meaning a resident was placed in immediate danger. Medicare rates it 3 out of 5 overall.

3 / 5Medicare overall rating
122certified beds
2deficiencies at the last inspection
1immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.1
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.15
Potential for minimal harmThe least serious band.0
Most recent

The last 16 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-11-04 · from a complaint · Immediate jeopardy to resident health or safety

J

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2025-11-04 · from a complaint · No actual harm, potential for more than minimal harm

E

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies · F0558 · 2022-06-08 · standard survey · No actual harm, potential for more than minimal harm

D

The resident has the right to receive notices in a format and a language he or she understands.

Resident Rights Deficiencies · F0574 · 2022-06-08 · standard survey · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2022-06-08 · standard survey · No actual harm, potential for more than minimal harm

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies · F0677 · 2022-06-08 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2022-06-08 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2022-06-08 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2022-06-08 · standard survey · No actual harm, potential for more than minimal harm

D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies · F0921 · 2022-06-08 · standard survey · No actual harm, potential for more than minimal harm

D

Assure that each resident’s assessment is updated at least once every 3 months.

Resident Assessment and Care Planning Deficiencies · F0638 · 2019-07-11 · standard survey · No actual harm, potential for more than minimal harm

D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies · F0657 · 2019-07-11 · standard survey · No actual harm, potential for more than minimal harm

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2019-07-11 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2019-07-11 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Nursing and Physician Services Deficiencies · F0711 · 2019-07-11 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Nursing and Physician Services Deficiencies · F0712 · 2019-07-11 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below3 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home4 of 5
Nurse hours per resident per dayReported by the home to CMS3.53879
Nursing staff turnoverShare of nursing staff who left in a year42.6%
Ownership

Who owns NHC Healthcare, Hendersonville

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
MORGAN STANLEY INSTITUTIONAL ADVISORS LLCOrganizationNOT APPLICABLEsince 11/08/2024
NHC/DELAWARE INCOrganizationNOT APPLICABLEsince 07/01/2000
VINCENT, BRANDONIndividualNOT APPLICABLEsince 08/19/2024
VINCENT, BRANDONIndividualNOT APPLICABLEsince 08/19/2024
NATIONAL HEALTHCARE CORPORATIONOrganizationNOT APPLICABLEsince 07/01/2000
NHC-OP LPOrganizationNOT APPLICABLEsince 07/01/2000
DODSON, VICKIIndividualNOT APPLICABLEsince 06/01/2019
KIDD, BRIANIndividualNOT APPLICABLEsince 05/31/2023
MONTGOMERY, DAVIDIndividualNOT APPLICABLEsince 12/18/2018
NEWMAN, BERNADETTEIndividualNOT APPLICABLEsince 06/10/2016
SHELLY, TIMOTHYIndividualNOT APPLICABLEsince 07/12/2024
USSERY, ROBERTIndividualNOT APPLICABLEsince 01/01/2009

Part of the NATIONAL HEALTHCARE CORPORATION group.

Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Contact

Ask NHC Healthcare, Hendersonville a question

This page has not been claimed, so messages sent here would reach nobody. Call them instead — we take no commission either way, so we have no reason to steer you anywhere.

What is needed

NHC Healthcare, Hendersonville has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 6158240720 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 445191.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction