Senior Care Records.

NHC Healthcare, Milan

8017 DOGWOOD LANE, Milan, TN, 38358

Nursing home117 licensed beds0 citations on record
LocationOpen in Maps
Has this facility been cited?

Yes. Federal inspectors cited 7 deficiencies against NHC Healthcare, Milan in Milan, Tennessee at its most recent standard inspection on 2025-08-27. Medicare rates it 4 out of 5 overall.

4 / 5Medicare overall rating
117certified beds
7deficiencies at the last inspection
0immediate-jeopardy findings on record
0actual-harm findings on record
0federal fines
What the inspectors found

Every deficiency on record, by how serious CMS judged it

CMS grades each finding from A to L on two axes: how badly residents were affected, and how many. These are its bands, not ours. The figures cover every standard and complaint survey on record, which is a longer window than the rating cycle above.

Immediate jeopardyA resident was placed in immediate danger. The most serious band CMS uses.0
Actual harmA resident was harmed, but not placed in immediate danger.0
Potential for more than minimal harmNo resident was harmed, but the failing could have caused it.14
Potential for minimal harmThe least serious band.0
Most recent

The last 14 findings, newest first

Each is the federal requirement the home was found not to meet, in CMS’s own wording, with the tag number so it can be looked up against the inspection report.

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

E

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Resident Rights Deficiencies · F0569 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies · F0693 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies · F0695 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies · F0732 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies · F0761 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2025-08-27 · standard survey · No actual harm, potential for more than minimal harm

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies · F0689 · 2024-12-18 · from a complaint · No actual harm, potential for more than minimal harm

D

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Administration Deficiencies · F0776 · 2023-07-12 · from a complaint · No actual harm, potential for more than minimal harm

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies · F0550 · 2021-06-30 · standard survey · No actual harm, potential for more than minimal harm

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies · F0812 · 2021-06-30 · standard survey · No actual harm, potential for more than minimal harm

E

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies · F0690 · 2021-06-30 · standard survey · No actual harm, potential for more than minimal harm

D

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies · F0610 · 2019-08-01 · standard survey · No actual harm, potential for more than minimal harm

D

Provide and implement an infection prevention and control program.

Infection Control Deficiencies · F0880 · 2019-08-01 · standard survey · No actual harm, potential for more than minimal harm

D
Medicare’s own rating

How CMS scores this home

These stars are Medicare’s, not ours — we publish no rating of our own. They are reproduced here because they are part of the public record.

OverallCombines the three below4 of 5
Health inspectionBased on the last three inspection cycles3 of 5
StaffingNurse hours per resident, adjusted for how sick residents are3 of 5
Quality measuresResident outcomes reported by the home5 of 5
Nurse hours per resident per dayReported by the home to CMS3.84811
Nursing staff turnoverShare of nursing staff who left in a year62.2%
Ownership

Who owns NHC Healthcare, Milan

Nursing homes are frequently owned through layers of companies, and the name over the door is rarely the one that holds the licence. This is the ownership CMS has on file.

OwnerRoleShareSince
BIDWELL, CHARLESIndividualNOT APPLICABLEsince 06/15/2021
BIDWELL, CHARLESIndividualNOT APPLICABLEsince 06/15/2021
NATIONAL HEALTHCARE CORPORATIONOrganizationNOT APPLICABLEsince 07/01/2000
NHC-OP LPOrganizationNOT APPLICABLEsince 07/01/2000
BIDWELL, CHARLESIndividualNOT APPLICABLEsince 06/15/2021
CARROLL, LORENIndividualNOT APPLICABLEsince 01/01/2020
DODSON, VICKIIndividualNOT APPLICABLEsince 06/01/2019
GRAVES, REBECCAIndividualNOT APPLICABLEsince 05/05/1992
KIDD, BRIANIndividualNOT APPLICABLEsince 01/01/2017
MCHALE, PATRICKIndividualNOT APPLICABLEsince 01/04/2016
SHELLY, TIMOTHYIndividualNOT APPLICABLEsince 07/12/2024
USSERY, ROBERTIndividualNOT APPLICABLEsince 01/01/2017

Part of the NATIONAL HEALTHCARE CORPORATION group.

Contact

Ask NHC Healthcare, Milan a question

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What is needed

NHC Healthcare, Milan has not claimed this page, so there is nobody here to deliver a message to. We will not take your details and sit on them. Call them on 7316868373 — the number is from their licence record.

Source: Centers for Medicare & Medicaid Services, Nursing Home Care Compare. Retrieved 2026-07-29. Facility number 445069.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction